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Garden City Surgery57/59 Station RoadLetchworth Garden CityHertfordshire, SG6 3BJTel: 01462 624000
We recognise the increased pressures that the practice has been under for many reasons including practice's "total triaging" system since the outbreak of COVID pandemic. Therefore we are introducing some major changes in the way we run our appointment booking system in order to manage increasing demand for GP services. We hope these changes offer some flexibility with pre-bookable appointments and help to improve how we manage our patient's request for GP appointment.
The surgery uses an emergency out-of-hours service for patients after 18:30 until 08:00 the following morning on weekdays, and from 18:30 on Friday until 08:00 on Monday morning.
Please ring 01462 624000 and you will be diverted to the Out of Hours service.
NHS walk-in centres provide treatment for minor injuries and illnesses seven days a week. You do not need an appointment and will be seen by an experienced NHS nurse.
Luton NHS Walk-in Centre 14-16 Chapel Street Luton Bedfordshire LU1 2SE Tel: 01582 556400
Urgent Care Centre New QEII Hospital Howlands Welwyn Garden City Herts AL7 4HQ www.newqeii.info
For advice on any medical conditions or symptoms, please ring NHS 111 on 111.
NHS 111 is a confidential telephone advice line which is staffed by nurses and open 24 hours a day, 365 days a year. If you have any health problems, an NHS 111 nurse will advise you on who you should contact for the right treatment, based on the symptoms you describe and the information you supply.
For deaf people or those hard of hearing there is a textphone service available on 18001 111. For those whose preferred language is not English, there is the choice of a confidential translation service.
Find out more at www.nhs.uk/111
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
The Practice will be closed for staff training on: