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Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

There is separate advice about:

Symptoms and what to do

Do not leave your home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

Read general information such as:

     

    Out of Hours

    Between the hours of 6.30 p.m. and 8.00 a.m. Monday – Friday and over the weekend or bank holidays please dial 111 or the surgery number (01787 378226) where your call will be diverted to the out of hours service provided by the NHS Suffolk

    Test Results

    All results are seen by the Doctor who ordered them. Please telephone for the result between 2.00 p.m. and 5.00 p.m. when our staff will be able to pass on the Doctor’s message to you. Please allow 3 working days for results to be available.

    Telephone Advice

    If you need medical advice your details will be taken and our Nurse Practitioner will phone you back later. If the matter is urgent, please advice us and it will be dealt with straight away.

    When We Are Closed

    For urgent medical advice between the hours of 6.30 p.m. and 8.00 a.m. Monday – Friday and over the weekend or bank holidays please dial 111 or the surgery number: 01787 378226 Your call will be diverted to the out of hours service provided by the NHS 111 service.

    You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

    Call 111 if:

    • you need medical help fast but it's not a 999 emergency
    • you think you need to go to A & E or need another NHS urgent care service
    • you don't know who to call or you don't have a GP to call
    • you need health information or reassurance about what to do next

    For immediate, life-threatening emergencies, continue to call 999.

    Consultations will either be conducted over the telephone or you will invited to attend a local out of hours centre to see the doctor. If necessary, you will be visited at home.

    Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

     

     
    Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website