PUBLIC HEALTH ENGLAND - WUHAN NOVEL CORONAVIRUS
If you have been to Wuhan, China, in the last 14 days please follow the below advice EVEN IF YOU DO NOT HAVE SYMPTOMS:
Symptoms to look out for include:
Out of Hours
Between the hours of 6.30 p.m. and 8.00 a.m. Monday – Friday and over the weekend or bank holidays please dial 111 or the surgery number (01787 378226) where your call will be diverted to the out of hours service provided by the NHS Suffolk
All results are seen by the Doctor who ordered them. Please telephone for the result between 2.00 p.m. and 5.00 p.m. when our staff will be able to pass on the Doctor’s message to you. Please allow 3 working days for results to be available.
If you need medical advice your details will be taken and our Nurse Practitioner will phone you back later. If the matter is urgent, please advice us and it will be dealt with straight away.
Weekdays: 8.00 am - 6.30 pm
Weekdays: 8.00 am - 1.00 pm and 2.00 pm - 6.30 pm
The Dispensary is open
Monday – Friday 8.30 am - 1.00 pm and 2.00pm - 6.30 pm
For urgent medical advice between the hours of 6.30 p.m. and 8.00 a.m. Monday – Friday and over the weekend or bank holidays please dial 111 or the surgery number: 01787 378226 Your call will be diverted to the out of hours service provided by the NHS 111 service.
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
For immediate, life-threatening emergencies, continue to call 999.
Consultations will either be conducted over the telephone or you will invited to attend a local out of hours centre to see the doctor. If necessary, you will be visited at home.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
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