Latest News

COVID vaccination3's and boosters  - we are pleased to say that after supply issues, our PCN now has some COVID vaccine stock.  We are starting to vaccinate those eligible for this; our immunosuppressed patients and initially our over 80 age group.  It is important for the boosters that you have 6months since your second dose.  For our housebound patients, we will come out to you with this as soon as is safe to do so, with the vaccine and personnel.  We will be doing this work with our PCN colleagues to ensure sensible routes across town for this vulnerable group.  Our covid clinics are held at Lodge site at the moment, but we do hope to run satellite services at Highfield and Jersey Farm in due course.  They are currently on 3 afternoons in the week and most Saturdays.  This is not a walk in service and appointments can be made directly from the AccuBook system (when you get the link sent to you) or via our reception teams for those who do not have access to a smart phone or computer.  We will send a message to mobile numbers but will also contact those without a mobile in due course too.     Thank you all for your patience and understanding.    Catherine 23.10.21

10.10.21 FLU VACCINE UPDATE - We are pleased to say that after the national delays and supply issues we do now have a supply of nasal flu, under 65s and over 65s vaccine available at the Practice.  We will invite cohorts by text but if you need to have your vaccination please use the Patient Access slots and book directly into one of the clinics available making sure you are in the correct slot type please or you can book slots with the reception team directly.  (Nasal flu is booked with the nurses and is not available through patient access).Please try to avoid our busy times to make these arrangements.   We are sorry that this is taking longer than usual but we need to ensure a safe through-put of patients for these clinics at our sites.   Thank you for your understanding.

19.7.21 PLEASE NOTE Face Coverings and COVID-19 protections are still in place in the surgery.  In line with Government guidance patients are required to continue to wear a face covering in all healthcare settings.  Face coverings primarily protect others, so doing so - unless exempt - is key to preventing the spread of infection

visiting your GP Jul 21

Information for 'Vaccination passports'


Access via NHS app from May 17th 2021

Register on NHS app now (guide below)

Contact 119 if need a letter for  foreign travel

Do NOT contact your GP.


Quick guide to register NHS app:

04-Jun-2021 : Data Privacy Notice Update

This practice is supporting vital health and care planning and research by sharing your data with NHS Digital. For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research."

  • This includes how you can instruct us - your GP surgery - you wish to opt out of your psuedonymised data being extracted by NHS Digital (Type-1 Opt-Out).
  • It also advises how you can instruct NHS Digital if you further wish for a 'National Data Opt Out' (you need to instruct NHS Direct yourself for this. the information is all in the link above)  - the data extraction has been delayed - there is no rush to do this for the end of this month

We have added a new section to our website to act as a reference for COVID 19 vaccination programme. 
Please see the area through the Self Help area on our website.

Due to COVID at the present time we are not providing Travel Vaccinations on site and doing very limited ear syringing.


The following information is being added to the COVID-19 vaccination question and answer section on the Healthier Future website . You may wish to use this to answer any queries that you receive directly from patients.


Question: Does the Oxford Astra Zeneca vaccine cause blood clots?


Answer: Blood clots can occur naturally and are not uncommon. Reports of blood clots received so far are not greater than the number that we would normally expect to see amongst the groups of the population who have been vaccinated.  People should still go and get their COVID-19 vaccine when asked to do so.


More than 11 million doses of the Astra Zeneca vaccine have now been administered across the UK.  Vaccine safety is of paramount importance and the regulatory agency, the Medicines and Healthcare products Regulatory Agency (MHRA) continually monitors the safety of vaccines in the UK.  


For more information and a statement from the MHRA, see this link.



SCAM ALERT: New Covid vaccination phishing email ⚠️⚠️
📩Further to warnings shared previously, we've been made aware of a new phishing email scam which has landed in many people's inboxes in the last 24 hours. The email is designed to appear as if it is from the NHS and asks the recipient to follow a link to book their vaccination which involves filling out extensive personal details.
❌If you receive an email like this, DO NOT click on any links and delete it straightaway.
Details here on how you will be contacted by the NHS for your vaccination:
👊Scammers are relentless in their quest to try and trick people out of their money so let's make sure they are unsuccessful by telling as many people about this new scam as possible. #CoronavirusFrauds

Long Covid

We are aware of patients who have prolonged symptoms post suffering from COVID-19.  We have been recommended to advise these patients to consider using this link for support and guidance. please let us know if you find this useful so that we can support others in this area.

We understand our patients might be confused about the track and trace system. 

one of our GP colleagues has written a very useful guide which we hope might help. NHS Track/trace info

As a Purple Star Strategy Practice we use a number of easy read leaflets - this is our latest one Purple Star Easy Read COVID-19

Want to help?  Consider supporting

In light of COVID-19, we have updated our privacy notice - see here for this in full Supplementary Privacy Notice April 20

No Deal Brexit – Updated patient information

The information for patients on around continuity of medicines supply if there is a no-deal EU exit has been updated.



Get involved - join our Patient Group

Care Quality Commission - read our latest inspection report


As part of the Herts Valley's CCG we are raising awareness of the MY CARE RECORD programme with our patients  see   for full information

What is My Care Record?

The people caring for you need access to your health and care record in order to make the best decisions about your diagnosis and treatment. This could include GPs, hospital-based clinicians, nurses, health visitors and social workers.

For this to happen more quickly and to improve the care you receive, a process has been put in place using existing computer systems.

This allows your information to be accessed by health and care clinicians and professionals within local health and care organisations that are providing you with care.

This does not share your record, but provides health and care clinicians and professionals access to view information relevant to your care and treatment. 

My Care Record Patient Information postcard

MCR fair data processing agreement

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