JUNIOR DOCTORS STRIKE
The British Medical Association (BMA) has advised that some of their members are taking industrial action from 7am on Monday 2nd of October to 7am Thursday 5th of October. As a result, a number of BMA members will be on strike on these days. This includes trainee doctors that work in GP practices. Please be aware that this may mean that less appointments are available on these days, but we are doing all we can to maintain access to care for our patients.
Please attend your appointment as normal unless you are contacted and told otherwise. We may experience a higher volume of calls and contact from patients making enquiries than usual during these dates, please bear with us and be patient during this time. We apologise for any inconvenience, please be kind to our colleagues when you speak to them.
Patients are being reminded that their local NHS is here for them to receive urgent and emergency care during the industrial action – but are being asked to support NHS staff by using services wisely and attending appointments as planned.
Here’s how you can help your NHS during planned industrial action:
- Please use A&E or call 999 if you are facing life threatening illness or injury. Your NHS is here for you when you need it – especially if you or your loved ones become seriously ill or injured, or their life is at risk.
- If your relative is due to be discharged from hospital and needs to be collected, please do whatever you can to help bring them home as early as possible. This will help our teams to free-up a hospital bed for someone waiting to be admitted.
- The quickest way to receive medical help is via NHS111 online, but you can also use your GP, pharmacy or urgent treatment centre.
- Pharmacies can offer over-the-counter advice and treat common illnesses such as colds, sore throats, stings and allergies.
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New self referrals available - Physio & Lets Talk Wellbeing
You can now self refer to physiotherapy for muscle and joint problems without needing to see your GP
Lets Talk Wellbeing Self referral are also available.
Self Referrals
Do you pay for your Prescriptions?
If the answer is NO. Are you suffering from any of the following?
| • Allergy | • Hay fever |
| • Athlete’s Foot | • Conjunctivitis |
| • Constipation | • Diarrhoea |
| • Earache | • Haemorrhoids |
| • Headlice | • Insect Bites/Stings |
| • Sore Throat | • Teething Pain |
| • Threadworm | • Toothache |
| • Thrush (Vaginal) | • Verruca’s |
| • Warts | |
Stay Well - Think Pharmacy First
Helping you to help yourself
If the answer is YES to any of the above, then you DO NOT need to see a GP. Choose from one of the Chemists listed in the link below and they will be able to prescribe you medication that the GP would offer you FREE OF CHARGE.
Pharmacy First
‘Pharmacy First’ is also available to patients who pay for their prescriptions. Many over the counter preparations are cheaper than paying for a prescription.
A Pharmacist will refer you back to the surgery if they think you need to be seen by a GP.
PLEASE NOTE:
When making an URGENT Appointment.
The Doctors kindly ask that you give the Receptionist a brief description of your problem, to enable them to direct you to the most appropriate Clinician.
However, we do understand if you DO NOT wish to disclose this.
Why does the receptionist need to ask what’s wrong with me?
It is not a case of the receptionists being nosey!
The reception staff are members of the practice team and it has been agreed they should ask patients ‘why they need to be seen’. Reception staff are trained to ask certain questions in order to ensure that you receive:
- The most appropriate medical care,
- From the most appropriate health professional,
- At the most appropriate time.
Receptionists are asked to collect brief
information from patients:
1. To help doctors prioritise house visits and phone calls
2. To ensure that all patients receive the appropriate level of care
3. To direct patients to see the nurse or other health professional rather than a doctor where appropriate.
Reception staff, like all members of the team, are bound by confidentiality rules
- Any information given by you is treated strictly confidentially.
- The Practice would take any breach of confidentiality very seriously and deal with accordingly.
- You can ask to speak to a receptionist in private away from reception.
- However if you feel an issue is very private and do not wish to say what this is then this will be respected.
Thank you for your support.
Millview Car Park Information
Millview Car park is managed by CPS Midlands Limited. Anyone unlawfully parking will initially be fined £75.
You can obtain a Temporary parking permit from reception to use whilst you are at the surgery. The permit has to be displayed in full view in your vehicle.
Millview Surgery cannot be held responsible for any damage to vehicles left in the car park. Patients park at their own risk.
For further information go to http://www.cpsmidlandsltd.co.uk/
Research Active Practice
Millview Surgery is research active conducting high-quality clinical research helps us to keep improving NHS care by finding out whichtreatments work best.
In this practice, you might be asked to take part in a clinical research study. Alternatively, ask our staff about clinical studies suitable for you. Taking part in a clinical research study is voluntary and can be a rewarding experience.
To find local clinical research studies, go to : www.ukctg.nihr.ac.uk
Millview Surgery is working in collaboration with the Clinical Research Network: East Midlands (CRN:EM). The CRN:EM is part of the National Institute for Health Research (NIHR) and is focused on enhancing and promoting research, ensuring that it is conducted in line with ethical procedures and for patient benefit. There is a local team working within Nottingham City and Nottingham County, facilitating research within primary care.
Millview Surgery can choose to be involved in appropriate and relevant research studies, focused on enhancing patient care and working on studies that are of particular interest and need for their patient population. The primary care team surpassed recruitment expectations in the financial year of 2014-2015 and this could not have been done without the support of local practices and the engagement from patients in these areas.