The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Stay at home if you have coronavirus symptoms
Stay at home for 7 days if you have either:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
Read the advice about staying at home.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Use the 111 coronavirus service
General information on coronavirus, please use this url: https://www.nhs.uk/conditions/coronavirus-covid-19/
Patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances.
These can be accessed at: https://111.nhs.uk/service/covid-19
CAB - Citizens Advice
FREE TELEPHONE IN THE PRACTICE - PLEASE ASK AT RECEPTION
What we do and how we can help
Citizens Advice Bureaux help thousands of people to resolve their legal, money and a huge variety of other issues by providing free, independent and confidential advice.
- housing
- welfare benefits
- employment
- community care
- family crises
- immigration (low level)
REGISTER TO USE THE ONLINE SERVICES
.1Book your appointment on line 2.Order your repeat prescription on line
- Access your records (medication, adverse reactions, allergies and any other items agreed between the patient and the practice)
There is the facility to book your appointment and order your repeat prescription on line at present. Copy the following link into your internet
browser. https://patient.emisaccess.co.uk/register
Follow the instructions on the screen to register with “Patient Access” you will be issued with an ID & Password. You will maybe asked to call into the practice with some identification i.e. Driving licence/Passport
USE THE ELECTRONIC PRESCRIPTION SERVICE. YOU CAN THEN COLLECT YOUR PRESCRIPTION FROM YOUR CHOSEN PHARMACIST
The Electronic Prescription Service allows your prescription to be sent electronically to a pharmacy of your choice.
To sign up, you need to speak to your preferred pharmacy and complete a form to confirm that they can receive your prescription directly. Or ask one of our receptionist team to add your pharmacy nomination to your records.
Once you have signed up, your chosen pharmacy will receive your prescription electronically and you will not have to pick up your paper prescriptions from us.
If you have already nominated a pharmacy your prescription will be sent to them
electronically unless you tell us otherwise.