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Non Attendances

Unfortunately we had a total of 65 patients missed appointments in May 2025 which has resulted in 16 hours of wasted appointment time. Missed appointments cause the waiting times for an appointment to be much longer than necessary. 

Patients will be removed from the practice list if they continue to miss appointments. 

You can cancel your appointments by phone, email or by using your online services app. 

Changes to NHS app minimum device requirements

The minimum software version required to run the NHS app is changing on 3 February 2025.

Following this date, the minimum operating system required to run the NHS app will be:

  • Apple iOS 15 and above

  • Android version 8 and above
     

This means that devices running software versions lower than this will no longer be able to use the NHS app. This will affect people who use the following versions of iOS and Android operation systems:
 

  • iOS 12

  • Android 6

  • Android 7

These users will not be able to access the NHS App via the app on their phones and will need to access the NHS App via their web browser. 

Please visit Technical issues with the NHS App - NHS App help and support - NHS  for more information and help. 

Employment Support in Primary Care IPS

IPS are specialists in supporting people who have experienced mental and physical illness to find employment at a pace that works for them.

If you are thinking about fi nding full or part-time work, or would like more
information around employment you can ask to be referred to your local
Employment Specialist by a member of your Primary Care Network team.
Alternatively you can self-refer by emailing epunft.ipsinprimarycare@nhs.net

Employment Support in Primary Care IPS

Employment Support in Primary Care IPS Retention

GetUbetter  

Need help with your muscle or joint problems?
NHS South East Essex MSK app is now available to all patients. It’s a FREE, easy-to-use tool helping you to self-manage your muscle, bone, and joint (MSK) injuries and
conditions.

For more information please visit the GetUbetter section on our website: GetUBetter

National data opt-out

The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes, in line with the recommendations of the National Data Guardian in her Review of Data Security, Consent and Opt-Outs. 

Patients can view or change their national data opt-out choice at any time by using the online service at www.nhs.uk/your-nhs-data-matters or by calling 0300 3035678.

By 2020 all health and care organisations are required to be compliant with the national data opt-out policy. NHS Digital and Public Health England are already compliant and are applying national data opt-outs. 

Latest News

Non Attendances

Unfortunately we had a total of 65 missed appointments in May 2025 which has resulted in over 16 hours of wasted appointment time. Missed appointments cause the waiting times for an appointment to be much longer than necessary. 

Patients will be removed from the practice if they continue to miss appointments. 

You can cancel your appointments by phone,  email or by using your online services app. 

2025/26 FLU CLINICS

Please check back here for our 2025/2026  Flu season clinic dates

Veteran Friendly 

The Island Surgery is an Armed Forces veteran friendly accredited GP Practice.  For more information, visit our veteran friendly section. 

COVID-19 Vaccination Program

The aim of the COVID-19 immunisation programme is to prevent serious disease (hospitalisation and/or mortality) arising from COVID-19.

Over the last 4 years, population immunity to SARS-CoV-2 has been increasing due to a combination of naturally acquired immunity following recovery from infection and vaccine-derived immunity (this combination is termed ‘hybrid immunity’). COVID-19 is now a relatively mild disease for most people, though it can still be unpleasant, with rates of hospitalisation and death from COVID-19 having reduced significantly since SARS-CoV-2 first emerged. Age has always been strongly associated with the risk of hospitalisation and mortality from COVID-19, with the oldest in the population being the most vulnerable.

As COVID-19 becomes an endemic disease, and with a move towards standard assessment of cost-effectiveness, the focus of the programme is shifting towards targeted vaccination of the oldest adults and individuals who are immunosuppressed. These are the 2 groups who continue to be at higher risk of serious disease, including mortality.

If you have any questions in relation to the coronavirus please visit: JCVI statement on COVID-19 vaccination in 2025 and spring 2026 - GOV.UK

Local evening and weekend appointments available

Patients who are registered at this practice can book an appointment to see a GP or nurse at the weekends (on Saturday and Sunday). Appointments will either take place at:

PCN Clinic: 1st Floor, Central Canvey Primary Care Centre, Long Road, Canvey Island, SS8 0JA

Please speak to a member of the care navigation team to find out more or book an appointment.

Friends and family test

Please let us know how we are doing by completing our friends and family test.

Online repeat prescription service

By logging in to our secure online system you will be able to see all of your repeat medication. You can request your repeat medication up to a week before it is due simply by ticking the items you require.

Get your personal online user details

You can collect your user details from our reception staff. Your confidentiality is important to us and therefore we will only give user details to the patient in person with appropriate ID.

Health News from the BBC and the NHS

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NHS Choices Behind the Headlines
 
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