Welcome to Mapperley Park Medical Centre
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
PLEASE REMEMBER TO ORDER PRESCRIPTIONS IN A TIMELY MANNER WHEN IT IS BANK HOLIDAYS - IF YOU ARE ABLE TO COME INTO THE SURGERY A COUPLE OF DAYS BEFORE IT WILL HELP US TO PROCESS YOUR REQUESTS QUICKLY.
CQC INSPECTION 20th MARCH 2019
Many of our patients will be aware that the last 3 years or so have been difficult for the practice. We have been in special measures for quite some time. As a practice team, we would like to thank you all so very much for your support and interest during the last 3 years of inspection by the CQC. In October 2018 we were pleased top announce that our CQC rating had been upgraded. This was good new for our patients, carers and staff and it demonstrated our commitment to delivering high quality care which our communities expect and deserve.
The report published in October 2018 can be found here on the CQC website. https://www.cqc.org.uk/sites/default/files/new_reports/AAAH5867.pdf
We will be welcoming the CQC into our practice next week on Wednesday the 20th March 2019. If anyone would like to come in to speak with an inspector please do so, they will be with us all day. Or if you would like to post a comment to them, you can do this directly using https://www.cqc.org.uk/share-your-experience/1-506812065/1-199711740/Dr%20Mark%20Stevens
We look forward to the inspection being concluded and are hopeful that our CQC rating will be much improved again.
Are You a Carer? Can our Carers Champion help you and your family?
If you are a carer please let us know - we may be able to help you.
Did you know that if you are a carer we can provide you with a free seasonal influenza vaccination and also a carers health check. After all we have to look after you so that you can look after your loved ones.
We starting a "Carers Coffee Morning" here at the surgery. If you or anyone you know may benefit from the support of our Carer Champion with regard to signposting to other services or information, or you would just like to come along for an hour of brief respite, this may be the place for you. Please email firstname.lastname@example.org to let us know you are interested.
Our first carers coffee morning is planned for Thursday the 16th May 2019 - 11am to 12.30pm. This will be our first one, so please do come along. We will discuss with you how we can best support you and what you would like the format of these coffee mornings to take as we go forward.
Any patients who have queries or concerns can contact the surgery on 0115 841 2022 and ask to speak to the Practice Manager, Yvonne Walters.