Diabetic Eye Screening Intervals Update

Important Safeguarding information helplines

Please see below a list of helplines for safeguarding:

National Domestic Violence Helpline: 0808 2000 247 https://www.nationaldahelpline.org.uk/

NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.

Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry.

MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’. www.mind.org.uk

YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus. https://youngminds.org.uk

ICON: Babies cry: You can cope. http://iconcope.org/

SafeLives: Specific resources for domestic abuse and COVID. http://safelives.org.uk/news-views/domesticabuse-and-covid-19

IRISi interventions: irisi.org/iris/find-your-local-iris-site/

Primary Care – GP, dentist, pharmacist or optician

From 1 July 2023, if you wish to make a complaint about primary care, please contact the service directly. Alternatively,

Email nnicb-nn.patientexperience@nhs.net 

Telephone: 0115 8839570 or

By post: Patient Experience Team, Civic Centre, Arnot Hill Park, Nottingham Road, Arnold, Nottingham, NG5 6LU

If you would like further information please follow the link to the ICB website: Patient Experience and Complaints - NHS Nottingham and Nottinghamshire ICB

Prescribing over-the-counter medicine in nurseries and schools

Please follow the link below for information on over-the-counter medicines in nurseries and schools:

https://www.bma.org.uk/advice-and-support/gp-practices/managing-workload/prescribing-over-the-counter-medicines-in-nurseries-and-schools

Important COVID-19 Safeguarding information helplines

Please see below a list of helplines for safeguarding:

National Domestic Violence Helpline: 0808 2000 247 https://www.nationaldahelpline.org.uk/

NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.

Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry.

MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’. www.mind.org.uk

YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus. https://youngminds.org.uk

ICON: Babies cry: You can cope. http://iconcope.org/

SafeLives: Specific resources for domestic abuse and COVID. http://safelives.org.uk/news-views/domesticabuse-and-covid-19

IRISi interventions: irisi.org/iris/find-your-local-iris-site/

Lets' Talk Wellbeing

Are you feeling anxious, stressed or suffering from low mood?  Let's Talk Wellbeing can offer you an assessment appointment within 2 weeks, just call 01159 560888 or you can refer online at:-  https://www.nottinghamshirehealthcare.nhs.uk/letstalkwellbeing

Over the counter medication and prescribing changes

The NHS is no longer able to support the prescribing for minor ailments where over-the-counter treatments are readily available.  Please seek help and advice from your local pharmacy or visit www.selfcareforum.org

Rise Park Surgery shared your demographic data (including name, age, gender, date of birth, NHS number and address) with Patients Know Best (PKB) so PKB could create a dormant patient account for each person registered at this practice. The data in these accounts will not be accessed or processed unless you choose to activate your PKB account. Activating the account will create a patient held record which you can choose to share with health and care teams. This data sharing was done through article 6 (1)(e) and 9(2)(h) of UK GPDR 2018.

PKB are registered with the Information Commissioner’s Office (ICO), which regulates data protection in the UK, and their registration number is Z2704931. PKB cannot see your demographic data or any health information in your PKB account, including your patient held record.  Your information is kept encrypted on secure servers and can only be seen by yourself, health care teams chosen by you or those with a lawful basis. 

PKB will retain your data for 8 years after either the date your dormant account was created or the date you last accessed your activated account; whichever date is more recent. You can email sfh-tr.nottsnhsapp@nhs.net if you wish your PKB information to be deleted before that point, this does not mean that your GP record held by Rise Park Surgery will be deleted.