New Patient Registration

Firstly, please check with the receptionists that you live in our catchment area which is an approximate 5 mile radius around the surgery.  The main catchment area covers the postcodes BS39, BS40 and BS41, although some patients with these postcodes may be classified as 'out of area patients'.

If you are already a patient and are moving out of our catchment area but have a postcode of BA3, BA5, BS14, BS25, BS27, BS48, BS49 or are on the edge of our boundary with a BS39, BS40 or BS41 postcode you may still be able to register with us, but you will not be eligible for home visits and we may not be able to dispense medication to you. 

If you are not in any of these postcodes, please use this link to find the most suitable practice to you https://www.nhs.uk/service-search/find-a-gp

The Receptionist will give each new patient a pack of forms to fill in, including a form which is sent off to the Health Authority requesting your full UK medical history from your previous surgery. 

As soon as these forms are filled in and the data is entered on to our computer, you are able to see any of the medical staff in the Practice. 

Please Note: You can make an appointment before you fill in these forms, but we need to have you registered onto our computer system before you see a member of our medical staff. If you are registering on the day of your appointment, please arrive at least 10 minutes early.

Ideally, you will have two forms of ID with you when registering: for example, your passport, driving licence together with a utility bill showing your current address.  However, you can register without ID or an address.

You will be registered with a named doctor.  However, you may choose which doctor you see for routine appointments, and you do not have to see the same doctor every time. All doctors have access to your whole medical history. If you need to see a doctor urgently, you may not be able to choose who you see.

All patients who live in our catchment area will be registered as dispensing patients and will be able to collect all medication from the surgery.  If you live outside our area, you will only be registered as dispensing if you live more than 1 mile, as the crow flies, from a community pharmacy (chemist).

GP to GP Record Transfer

NHS England requires practices to utilise the GP2GP facility for the transfer of patient records between practices when a patient registers or de-registers (not for temporary registration).  When you move to a new GP Practice, your medical records will be removed from your previous doctor and forwarded on to your new GP via NHS England.  It can take your paper records up to two weeks to reach your new surgery.

With GP2GP record transfers your electronic record is transferred to your new practice much sooner. 

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below. A Patient Guide to GP Services