Appointments

Routine Doctor Appointments

Routine doctor appointments are currently only booked over the telephone on 01923 267755 and are either "book on day" or advanced booking appointments.  Appointments are booked at 10 minute intervals but please ask for a longer appointment if you think it may take longer to discuss your problems.  You can request to see a particular doctor, although if they are not working that day this will not be possible. 

Urgent Doctor Appointments

Urgent on the day doctor appointments can only be booked by speaking to a receptionist via the telephone on 01923 267755.   The Duty Doctor for the day will see these patients.  Therefore if you feel you need to be seen more quickly than the next routine appointment, please tell the receptionist who will help you and may ask you for more details.   

Early Morning Appointments 

Doctors appointments are available from 8.00 am on all days . If you like to book a GP appointment please call at 8am in the morning, and if you want to book an appointment with a nurse or another medical professional please call after 9am. The phones get very busy at 8am so if it is not urgent please call after 9am.

 Telephone Advice

Telephone advice can be obtained from one of the practice nurses although the receptionist may ask her to call you back when she is free. In the same way a message can be left for your doctor if there is something you urgently need to discuss.  Please ring 01923 267755.

Practice Nurse Appointments

Our practice nurses are able to offer a number of clinical services. If you are unsure whether to book an appointment with a nurse or a doctor, our receptionists will be more than happy to advise you.  Nurse appointments can only be booked either in person or by telephone on 01923 267755.  They are not available to book via the automated service or online due to the variety and complexity of these appointments.

Cancellations

You can cancel any appointment by the following methods:

- ring 01923 272702 and leave a message on our dedicated cancellation answerphone

When you contact us to cancel your appointment you will need to leave your name, date of birth, date and time of appointment and the person you are seeing. 

Please inform us as soon as possible in order for us to give the slot to someone else.  Appointments are in great demand and missed appointments are a frustrating waste of time and resources so please make every effort to contact the surgery if you need to cancel.