Appointments

The appointment system is still running differently. Dr Canning & Dr Jordan's appointments are on the day telephone calls initially, please call at 8am to arrange a call back from the doctor, should the doctor wish to see you, you will be given a time to attend. We have some pre-bookable appointments as well as on the day face to face appointments with Locum GP's. For appointments with the Practice Nurse - please call after 9 o'clock to make an advanced appointment.

(PRE-PANDEMIC) An appointment system operates at all times. Appointments to see the doctor or practice nurse can be made by telephone or at reception during surgery hours. Routine appointments are available each day in the morning and afternoon. At present most of the appointments are bookable on the day. Should you require an on the day appointment, please call as soon after 8am as possible. Should this not be suitable, we offer some pre-bookable appointments up to 4 weeks in advance.

Although the doctors and nurses endeavour to keep surgeries running to time, some consultations will inevitably take longer than others. We would therefore ask you please to be patient if you are kept a little beyond your appointment time.

The Practice offers an extended hours service, where patients who have work commitments can book an appointment at a more convenient time, outwith our usual working hours.

Interpreting Services

Should you require an Interpreter, please ask our reception staff about the service. Our receptionist will contact Lanarkshire Health Board to arrange this on your behalf.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

 
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