We are now offering video consultations, enabling patients to have an appointment from home or wherever is most convenient, whilst still being able to see the clinician. All you need is a smartphone or PC and internet connection to take part in a video consultation.
NHS England have created a patient guide to video consulting with your NHS.
We use AccuRx for our video consultations. AccuRx is an NHS Digital approved video consultation service and complies with the standards set in the GP IT Futures framework.
There are many things, medical & non-medical, e.g. sick notes, blood results, insurance claims, that can initially be discussed on the telephone, saving a visit to the practice.
If you do wish to discuss any matter on the telephone with a doctor, nurse, or healthcare assistant, please contact the surgery.
If appropriate, the reception team will then book you into the next available telephone slot with the relevant clinician.