appointments

Appointments

We offer a range of appointments, you can consult your clinician via telephone, in person or online if you prefer.

Appointments are made for the day at 08.30am available Monday to Friday.

The doctors recommend that our receptionist's who are Care Navigators ask for a brief description of the problem to help direct you to the most appropriate person to deal with it. If needed they will either book a face to face or a telephone appointment.  This may not always be with a GP, but could be with a Pharmacist, Mental Health Worker, Social Prescriber or nurse.

To book an appointment please ring us on 01642 723421 and select option 2. If your call is of an urgent nature please select option 1.

We  have available appointment slots for GP's, Physicians Associate and  Physiotherapist   TO BOOK ONLINE via the NHS APP  to accommodate patients who need to book in advance, these can be booked using our online services up to 2 weeks in advance.

We have an appointment system at the Practice called ‘Advanced Access’. This means that we will aim to offer you an appointment for the same day that you contact us.

GP appointments are available from 09:00 – 11:00 and 15:00 – 17:30.

We do offer a GP extended hours service which operates on a Monday evening 18:30 – 19:30 and the first Saturday of the month (morning only )  These appointments are book only and pre-bookable up to 2 weeks in advance.  Nurse appointments are also available.

Please contact reception if you wish to use SystmOnline as you need to collect a username and password.

Telephone Consultations

Telephone consultations can be used to discuss results of tests and investigations and any other advice where an examination is not required.

We understand that in some certain circumstances you may need to book ahead. Please notify the receptionist who will try to arrange a mutually convenient appointment.

Nurses Appointments

All appointments are pre-bookable; speak to a receptionist.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

When we are Closed

If you need medical advice when the surgery is closed then please dial 111. Your call will be assessed and dealt with appropriately.  Self-help - many minor ailments and illnesses can be dealt with effectively and safely with over the counter medicines that you can buy from your local pharmacy.

How your local pharmacy can help:

  • Advice about choosing the right medicines for common ailments
  • Advice about staying healthy
  • Advice on medication compatibility

In an emergency you should call 999 Chest pains and or shortness of breath constitute an emergency.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website