Noticeboard

PATIENT PARTICIPATION GROUP - WE URGENTLY NEED YOUR HELP - SEE THE NEW ROAD PATIENT PARTICIPATION GROUP SECTION FOR DETAILS.......

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mask pic

If you are asked to attend the surgery for a face to face appointment you will be required to wear a face covering - exceptions do apply. see here.

Please click here for Government advice regarding suitable face coverings.

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IMPORTANT ADVICE ABOUT CORONAVIRUS

The UK has now moved to the containment phase to the delay phase on managing COVID 19 pandemic. If you think you have been exposed to Coronavirus please contact NHS111. DO NOT ATTEND New Road Surgery unless instructed to do so by a doctor or nurse at the Surgery. Thank you.

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Text messages:

There may be occasions where it would be mutually convenient for us to contact you by text message. Please contact us to let us know if you would prefer this method of communication, and ensure we have your correct mobile number.

 

Urgent Prescription Requests

 

We will be changing the way we process on the day/urgent prescription requests from 31st August 2020.

 

We are often asked to raise these urgently, often at very short notice, due to patients failing to order in advance. This impacts greatly on our workload because each repeat prescription request has to be checked personally by us to ensure it is safe to issue. If you ask us to do a repeat prescription on the same day it means that it has to be handled separately from the normal requests, and this means we have to take time out of our schedule to check it. Doing it this way increases the chances of a mistake being made and also can also lead to appointments times running late. Asking us to do a prescription on the same day is, in effect, jumping the queue. You may think ‘but it’s just one prescription’, but we have over 13,000 patients and can have many requests per day.

 

At the time of writing, we are seeing an increasing number of “same day requests.” We feel this is not safe and so have changed our rules regarding medication requests.

 

From the 31st August, all requests for repeat prescriptions will be subject to our “2 working days” turnaround, to ensure safety and fairness. It is your responsibility to ensure you order your repeat prescription in plenty of time.

 

Many medications can safely be missed for a few days if you do run out.

There are, of course, a few medications that must not be missed (such as Insulin and anti-epileptic drugs), and if you run out of one of these, then please explain this to our staff when you ring. We will issue such prescriptions as a one-off on the day in the first instance, but you will be asked to ensure you do not run out again and will be directed to this message on our website.

 

Please respect our staff if they explain this new process to you – they are working under instruction from the doctors and we are all doing our best to ensure safety of all our patients.

 

Thank you for your understanding.

 

The Doctors

Travelling to Europe in 2020?

There have been a significant outbreak of MEASLES number of European Countries. All travellers who have not previously had 2 doses of a measles containing vaccine (e.g. the MMR) should consider being vaccinated before travel. For further information see Measles: (http://www.travax.nhs.uk/diseases/vaccine-preventable/measles-mumps-rubella.aspx). If in doubt submit a Travel Form and arrange a telephone consultation in our Travel Clinic.

Don't forget to leave enough time to order your repeat prescriptions before your holidays and MOST IMPORTANTLY, take your medications on holiday with you!

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 YOUR APPOINTMENT -

KEEP IT, CANCEL IT, BUT PLEASE DON'T WASTE IT!!!

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Out of Hours

If you need a doctor out of normal working hours, ring 111.

Cancelling your Appointment

To find out how to cancel your appointment

Click Here

Having problems logging in to Patient Access?

Forgotten your password?

If so, please contact the surgery for assistance.

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Lost Property

If you believe you have left something behind, please ask at reception.

 

 

 

Long Term Conditions

Asthma

Cancer

Coronary Heart Disease (CHD)

Coronary Heart Disease (CHD)

Coronary heart disease (CHD) is a preventable disease that was responsible for the deaths of 88,000 people in the UK in 2008 (British Heart Foundation CHD Statistics 2010). In all, 191,00 died from heart and circulatory disease in the UK. Death rates are highest in Scotland and North of England and lowest in the South of England. CHD is the biggest killer in the country.

British Heart Foundation - Vinne Jones' hard and fast hands-only CPR

There are more videos available on all aspects of BHF and heart disease on the BHF video site

Audio MP3 Downloads

British Heart Foundation Now you can download and listen to podcasts free from the BHF - either on the move or in the comfort of your own home. We have a few examples below.

Controlling Cholesterol

Giving Up Smoking

Risk Factors & Heart Disease

"The British Heart Foundation is Britain’s leading charity fighting heart and circulatory disease – the UK’s biggest killer. The BHF funds research, education and life-saving equipment and helps heart patients return to a full and active way of life. The charity relies on donations to continue its vital work."

Home Blood Pressure Monitoring

The BHS recommends that only properly validated BP monitors be used both in the clinic and at home. All the monitors listed on their website have been clinically validated. This means that all the machines, regardless of their cost, give reliable readings when used correctly. Please note that added cost does not equate to added accuracy.

View a list of clinically validated BP monitors

Useful Links

CHD - Healthtalkonline
Healthtalkonline Healthtalkonline, an award-winning charity website, lets you share in other people's experiences of health and illness. An excellent resource compiled after interviewing a wide range of people suffering from heart disease.

CHD
An excellent resource with useful video, audio, images and references relating to CHD.

NHS Choices
Further information about symptoms, treatment, causes and prevention of CHD.

British Heart Foundation
Our vision is of a world in which people do not die prematurely of heart disease. We will achieve this through our pioneering research, our vital prevention activity and by ensuring quality care and support for people living with heart disease.

These links all come from trusted resources but if you are unsure about these or any other medical matters please contact your doctor or pharmacist for advice.

COPD

Diabetes

Mental Health

Osteoarthritis

Pain

Stroke

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website