University Health Centre
- Car parking
- Disabled car parking space
- Automatic door at the main entrance
- Disabled toilet on ground and first floor
- Lift to first floor
- Induction loop available for the hard of hearing
- Baby changing facility on ground floor
- Baby-feeding room available
- Interpretation and translation services by phone for patients who do not speak English. Please let us know if you need this service when booking an appointment
Whitley Villa Surgery
- Limited Car parking
- No disabled car parking available
- Disabled toilet on ground floor
- Induction loop available for the hard of hearing
- Baby changing facility on ground floor
- Baby-feeding room available
- Interpretation and translation services in person or by phone for patients who do not speak English. Please let us know if you need this service when booking an appointment
Chaperones
This practice is committed to providing a safe and comfortable environment and strives to achieve good practice at all times.
All patients are entitled to have a chaperone present during any consultation, examination or procedure. Clinicians at this practice will advise patients if a chaperone is necessary during any intimate examination; this is to safeguard both the clinician and you, the patient.
Where a chaperone is not available, the clinician will ask you to make an appointment and request the presence of a chaperone at the time of booking.
We only use surgery staff as chaperones as they have had the appropriate training.
Family and friends are not permitted to act as chaperones as they do not have the knowledge required nor have they had the necessary training.
Please note we are unable to provide a chaperone during Saturday clinics.