Urgent Help when you need it

Ending of the Minor Injuries Service at Hamstreet Surgery

Ending of the Rural weekend service (held at Tenterden and Hamstreet Surgeries)

Establishment of the Urgent Treatment Centre (UTC) at the William Harvey Hospital

Following a change in national policy, the minor injury service and the rural weekend service (held at Tenterden and Hamstreet surgeries) have been stopped by the CCG as of 30^th October 2020.

A new Urgent Treatment Centre (UTC) will start on 1^st November at William Harvey Hospital and has been set up to deal with minor illnesses and minor injuries which would normally have been dealt with at this surgery. It will be open 24 hours a day, seven days a week, including bank holidays.

The UTC is located at the William Harvey Hospital and it is open 24 hours a day, 7 days a week.

From 1^st November appointments for the following minor illnesses and minor injuries will be dealt with at the UTC and appointments should be booked by calling 111

The service will deal with:

Strains and sprains

Skin infections and rashes

Eye problems                                               

Coughs and colds

Feverish illness in adult’s             

Feverish illness in children

Abdominal pain                                           

Vomiting and diarrhoea

Emergency contraception             

Suspected broken limbs

Minor head injuries                        

Cuts and grazes

Bites and stings                                          

Minor scalds and burns

Ear and throat infections

Any complaints, queries or concerns about this change in service provision should be directed to Kent & Medway CCG kmccg.ek.urgentandemergencycareteam@nhs.net

For any other health issues which are not included in the above list, please continue to contact the surgery in the normal way either by calling reception or by submitting an eConsult via the practice website.

Serious or emergency cases should continue to access the A&E department at the William Harvey Hospital as now occurs.

 There will be no advance bookable appointments and it will be a walk-in service where patients will be seen in the order of clinical priority.We ask this only to be used appropriately for cases that cannot wait till Monday.

Dental emergency

Please note that GP's do not treat any dental issues, eg abscess, toothache etc.

Please contact your dentist. No Dentist? Tel:0808 238 9797

Evenings & weekends. Tel : 01634 890300   

Late Night and Sunday Pharmacies

Asda (Kimberley Way) 01233 655000

Boots (Barrey Road) 01233 503670

Sainsbury’s (Simone Weil Avenue) 01233 662819

Tesco (Kingsnorth) 01233 207349