Nova Scotia Medical Centre is passionate about providing you with the best possible care
We would like to know how we can improve our service to you
We welcome your thoughts about our surgery and staff
To help us with this we have a Patient Participation Group so that you can have your say.
" To Maintain communication between patients and the Practice
" Provide strategic input and advice to the Practice from a patients perspective
" Provide practical support to the practice
" To help patient take more responsibility for their health
We would be very pleased to hear from anyone who is interested in joining the group, please leave your details with Reception or complete the online registration form.
If you are happy for us to contact you occasionally by post or email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
Please note that all patients are welcome to attend the meetings.
Patient Participation Group Minutes 2016
Patient Participation Group minutes - 5 Feb 2016
Attached please find the Report produced for the PRG meeting in February 2016 analysing our appointment wait times with an expectation to reduce this wait time by 10%.
As a result of the appointment report and discussions with the Patient Participation Group we have made our Pre-bookable appointments available for 6 weeks in advance and made all urgent 'on the day' appointments available from 8am reducing patient call back.
PPG Minutes 9.09.2016
Patient Participation Group Minutes 5.07.2016
PPG Minutes 6.05.2016
Report from the Survey completed in November 2017
Patient Survey 2017
As a result of this survey we were able to change our appointment times to include 7.30am Advanced Nurse Practitioner and Practice Nurse appointment on three mornings per week and Evening Appointments with the GP
Patient Participation Group Minutes 2018
PPG Minutes 05.06.18
PPG Minutes 13.12.18 inc Access Stats
Patient Questionnaire 2019
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.