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Please note all Holderness Health surgeries will be closed form 12 noon on Thursday 27th February for training. Should you require medical assistance during this time please call 111. We will re-open at 8am on Friday 28th February. Many thanks.


Online Consultations

We’ve changed our online consultation service which brings a number of benefits to patients including access on your phone and tablet, a more responsive questionnaire, and you can now also use online consultation for your children, or people you care for, which you couldn’t do previously. 

Online Consultation – It’s Simple, Safe and Personal.


View your Medical Records Online

For further information please see our link on the right hand side of the screen 'Online Medical Record Access'.

Friends and Family Test (FFT)

The FFT is a feedback tool which offers patients of NHS-funded services the opportunity to provide feedback about the care and treatment they have received.

The FFT tool combines a simple question, asking patients how likely they would be to recommend the service they have received to their friends and family; with at least one complementary follow-up question to enable patients to provide further detail about their experience.

To provide your feedback, please click on the "Friends and Family Test" link on the right navigation pane under the "Have your say" section OR ask at reception for a form.

Online Appointment Booking

We have a range of appointments that can be booked (or cancelled) online. Please complete the necessary documentation available from reception.

To reduce the number of missed appointments we are now sending patients a text message containing their appointment details when a booking is made.

A further message will also be sent 48 hours before the appointment is due as a reminder.

Online Medical Records Access

View your Medical Record Online


The Hedon Group Practice offer patients the opportunity to view detailed coded information of their medical records online using the system Patient Access, other providers are available if you wish to use them (Evergreen life and Dimec).

If you would like to view your medical record, you will need to read our Information Leaflet (FAQ), and request a consent form at Reception. Please bring photo ID with you when submitting your consent form (e.g. a passport, driving licence).

Your medical record will be available for online viewing no later than 28 days from your request. 

Please click on the below links to open and read the Information Leaflet. Please go to reception to request the Patient Access to Medical Records Consent form.

The Hedon Group Practice Patient Access to Medical Records Information Leaflet

After activation, if you see someone else’s medical information you should immediately exit from the system and inform the practice staff.

If there is any missing information (e.g. immunisations given elsewhere) or there are any incorrect details, please complete an amendment form and we will review and amend if appropriate. To complete an amendment form, you can either print the form off below or request it from reception.

The Hedon Group Practice Patient Access to Medical Record Request to make amendment form

*If you are already registered for Patient Access online, simply read the Information Leaflet, and complete the Consent Form and return it to the practice.

**If you are not already registered for Patient Access please read about how to register by clicking here, you may register for online appointment booking at the same time you bring in your registration form.

***Please allow up to 28 days for us to process the approval for access to your medical record. Once you have been activated you will be contacted by reception.




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