The following website provides useful information regarding antibiotics and managing ailments without antibiotics:
http://publichealth.hscni.net/publications/antibiotics-information-general-public
The website contains downloadable leaflets which provide information on when it is appropriate to order an antibiotic for yourself or your child, viral infections, sore ears, common-cold and flu-like illnesses, sore throats, coughs and acute bronchitis, acute sinusitis.