Complaints

COMPLAINTS HANDLING UPDATE:Image of figure holding up paper

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling they have a genuine cause for complaint.

If you have a complaint or concern about the service you have received from any member of the staff working in this practice, please let us know.

We operate a practice complaints procedure as part of an NHS system for dealing with complaints. Our complaints system meets national criteria. All complaints should be directed to the Practice Manager.



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