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Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

There is separate advice about:

Symptoms and what to do

Do not leave your home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

Read general information such as:


    Out of Hours

    Between the hours of 6.30 p.m. and 8.00 a.m. Monday – Friday and over the weekend or bank holidays please dial 111 or the surgery number (01787 378226) where your call will be diverted to the out of hours service provided by the NHS Suffolk

    Test Results

    All results are seen by the Doctor who ordered them. Please telephone for the result between 2.00 p.m. and 5.00 p.m. when our staff will be able to pass on the Doctor’s message to you. Please allow 3 working days for results to be available.

    Telephone Advice

    If you need medical advice your details will be taken and our Nurse Practitioner will phone you back later. If the matter is urgent, please advice us and it will be dealt with straight away.

    Summary Care Record

    If you are registered with a GP practice in England you will have a Summary Care Record (SCR), unless you have previously chosen not to have one. It includes important information about your health including medicines you are taking, allergies you suffer from and any bad reactions to medicines.

    Why do I need a Summary Care Record?

    Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

    This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.

    Who can see it?

    Only healthcare staff involved in your care can see your Summary Care Record. The SCR should only be viewed in emergency or urgent care settings with the explicit consent of the patient unless the patient is unable to give consent (for example. if they are unconscious). 

    Do I have to have one?

    No, it is not compulsory. If you choose to opt out of the scheme, then you will need to complete an opt out form and bring it along to the surgery. You can download the form using the link at the foot of this page. Alternatively opt out forms are available at reception.

    Subscribe to the newsletterDownload the opt out form >>>>

    You can choose to have additional information included in your SCR, which can enhance the care you receive. This information includes:

    •  Your illnesses and health problems
    • Operations and vaccinations you have had in the past
    •  How you would like to be treated - such as where you would prefer to receive care
    •  What support you might need
    •  Who should be contacted for more information about you

    If you would like this information adding to your SCR (or the SCR of someone you are a carer for), then please complete a consent form, for return to the  surgery.

    For More Information please click on this link-

     Or read this leaflet- Patient Leaflet

    Patient access to the Summary Care Record.

    Currently patients are able to book, see and cancel appointments and order their repeat prescriptions on line. For more information about this please see the sections on Appointments or Prescriptions.

    We are now able to offer patients aged 16 and over access to their Summary Care Record (current medication, allergies and any adverse reactions to medication) on line.

    This will enable patients to know what information is in their Summary Care Record which will be uploaded and shared with authorised healthcare professionals in emergency or urgent care settings (with the patient's consent). 

    To do this please download the

    Patient Information Leaflet for Online access and the

    Online access application form

    Bring the completed application form to the surgery with photo ID and proof of address and we will enable this facility for you.

    This forms part of our IT Statement of Intent

    Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website