Flu Vaccine Delivery DelaysPractices across the UK have been informed that Flu vaccine deliveries from the supplier Seqirus, are going to be delayed by at least one to two weeks, due to "unforeseen freight challenges". This means that UK General Practices will be without vaccines, possibly until the beginning of October. This is completely outside of our control.

We are working hard to change our existing plans and ensure that as soon as confirmed delivery dates are received, patients will be contacted and appointments booked.

Please Do Not telephone the practice to book an appointment - you will be contacted when we have further information.

Due to the coronavirus outbreak, how we contact you will be different at the moment.  This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.  Face to face appointments are available, but you will be asked to discuss your conditions over the phone or online first to assess what is most appropriate for you and to keep staff and patients safe.

Please DO NOT come to the surgery unless you have an appointment

Vaccine Scam Alert

We are aware some people are receiving fraudulent calls and text messages offering the covid vaccine.  In some cases people are asked to press a number on their keypad or send a text message to confirm they would like the vaccine.  Doing so is likey to result in a charge to the phone bill.  In other cases callers are offered the vaccine for a fee and asked for bank details.  Please take care.


Community Rheumatology

Community Rheumatology

In support of the national strategy to move NHS care closer to home, a new Community Rheumatology service is now live in Ashford. The new service will mean that the monitoring and follow up care you receive for your condition will now be delivered by a combination of your local GP practice (monitoring and prescribing of your medication), the new community based service for face to face reviews, telephone consultations or urgent telephone advice and/or in the hospital Rheumatology department if your condition requires a consultant review.


The new pathway has been designed to ensure that you will be cared for by the most appropriate clinician at each stage of your patient pathway. Depending on the nature and severity of your condition you may move between these clinicians as appropriate and agreed with yourself. 


The new community service has many components to ensure ease of access and a comprehensive, holistic way of managing your condition. These include:

  • Apppointments delivered closer to home in GP surgeries, community hospitals and community centres.
  • Telephone consultations
  • Monthly education sessions
  • An annual review with the rheumatology team
  • 24 hour call back Monday to Friday for patients with queries or concerns
  • 48 hour urgent appointments for patients experiencing a flare of their condition
  • A range of exercise classes


The new community Rheumatology service will be operated by Connect Health, an experienced provider of community NHS services dating back to 1993.  Connect are working with the East Kent Hospitals University NHS Foundation Trust (EKHUFT) to ensure a smooth transfer of patients from hospital clinics to the community where appropriate.  The community clinics will be staffed by Specialist Rheumatology Nurses who will be linking in with Consultant Rheumatologists.


Patients with existing Rheumatology conditions will have received letters from NHS Ashford CCG seeking your consent to opt into this service.


If you have any queries about this service please contact Connect Health on 01223 603 986 or

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