Shakespeare Surgery have recently received a GOLD award following an accreditation for excellence in lesbian, gay, bisexual and trans healthcare. we believe in the following:

A personal, fair and diverse health and care system for everyone!

A personal, fair and diverse health and care system is one where:

  • everyone counts;
  • everyone is treated with compassion;
  • services are personal, designed to give people what they want and need; fairness is built in – so that everyone has equal opportunities and treatment; the skills and experiences of employees from all backgrounds are used and valued;
  • people can choose the services they want and have as much support as they need;
  • everyone is treated with dignity and respect, and when they complain we listen and put things right;
  • talent flourishes and nothing stops people going as far as they want
  • we are accountable and patients and service users are informed and have more control; and
  • care doesn’t stop at the door, but helps people live healthier lives.

 presentation of GOLD award Shakespeare Staff





We're open Monday-Friday between 10am and 6pm if you want to pop in for a chat. Our address is LGBT Foundation, 5 Richmond Street, Manchester, M1 3HF. Press the buzzer and one of our friendly service delivery assistants will let you in. If you don't like lifts, ask on the telecom if you can use the stairs.

Here's a google maps link to help you find us


If you're looking for general information, the quickest way to get into contact with us is by sending us an email to

Press Request

If you have a press/journalist request, please email


You can give us a call any time between 10am until 6pm on a week day (excluding bank holidays and religious festivals).

Tel: 0345 3 30 30 30


Please address all post to:

LGBT Foundation
5 Richmond Street,
M1 3HF

Registered Charity No. 1070904
Registered Company No. 3476576


LGBT Support resources

Albert Kennedy Trust/akt

Support if you’re young, LGBTQ and are homeless or are living in a hostile environment.


The Proud Trust (formerly LGBT Youth North West)

The latest news and info for young LGBTQ people. Advice on coming out and advice for adults if a young person chooses to come out to you. Also some useful info about how to stay safe online and some things to think about if you’re questioning whether you’re gay or straight. Previously called LGBT Youth North West


LGBT Foundation

The Lesbian, Gay, Bisexual, Transgender Foundation (LGBTF) Manchester’s website has information on events, news, and lots of places to get support if you’re LGBT and living in Greater Manchester.


Trans Unite

Trans Unite allows members of the transgender and non-binary community to find support groups local to them, as well as online-only group. Detailed profiles offer specific information on the scope of support provided, meeting schedules and contact information.



Stonewall is a national campaigning and lobbying charity for the rights of LGBT people. They provide support and resources to help others do the same.



Support for you and your family if you're young and are questioning your gender identity.


Gires  Gender Identity Research and Education Society.

GIRES is a UK wide organisation whose purpose is to improve the lives of trans and gender non-conforming people of all ages, including those who are non-binary and non-gender.

GIRES is a volunteer operated membership charity that, in collaboration with the other groups in its field, hears, helps, empowers and gives a voice to trans and gender non-conforming individuals, including those who are non-binary and non-gender, as well as their families.


Think U Know

Advice on how to stay safe online and what to do if anyone makes you feel worried or uncomfortable online.

Thinkuknow is the education programme from NCA-CEOP, a UK organisation which protects children both online and offline.


To report a hate crime

Call Crimestoppers on 0800 555 111



BYOU Project

The BYOU project Wigan and Leigh, is an action group that campaigns for positive change for young people who are lesbian, gay, bisexual, transgender or questioning your sexuality or gender identity(LGBTQ). If you’re under 19, living in Wigan Borough, LGBTQ and want to get involved, come and join us.

We meet every week and offer support, advice, activities and safe meeting places.

BYOU is completely confidential. We will make you welcome!


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