Mental Health Support

Mental Health First Service

Mental Health First is a new inhouse counselling service where you can self refer and if suitable, you will be contacted by a member of the counselling team within 72 hours.

To access this service, please complete the referral form below and email it to: fountainsmedicalpractice@nhs.net .  Once your form has been reviewed, you will be informed of the next steps.

Mental Health First Referral Form

__________________________________________________________________

SilverCloud - Self Referral Service

SilverCloud is our online self-referral option that will enable you to access a programme full of Cognitive Behaviour Therapy (CBT) techniques for anxiety and depression.  It allows people to complete therapy in their own time, at a time and pace that suits them, whilst having regular weekly or fortnightly online reviews with a qualified mental health practitioner.

If appropriate for you, the SilverCloud programme can be tailored to your specific needs.  It offers access to a number of different modules that provide information about depression and anxiety and tools and skills to manage these more effectively. 

SilverCloud is particularly useful for individuals that have a busy lifestyle and would struggle to attend regular appointments during the day.

If you would like further information, or to self-refer, please click on the link below:

http://www.cwp.nhs.uk/services-and-locations/services/western-cheshire-iapt/self-referral-and-how-to-get-help/


Mental Health Helpline

Local NHS Trust, Cheshire and Wirral Partnership (CWP), has launched a new mental health helpline for residents of Cheshire West, Cheshire East and Wirral. Open 24 hours a day, seven-days a week, it is open to people of all ages including children and young people who need urgent mental health support. The helpline is part of the NHS Long Term Plan to improve access to mental health support. Originally due to go live next year, it has been fast-tracked to be available to support local people during the Covid-19 pandemic.

Key Messages to patients- What to do if you need urgent mental health help:

  • Please call 0300 303 3972 and our dedicated local NHS staff will support you to access the help you need;
  • The helpline is open 24 hours a day, seven days a week and is open to people of all ages – including children and young people;
  • The helpline is now the first port of call for mental health help – it is operated by people in your local area who will know how best to support you. If you call NHS111 you may have to wait longer for help and will be re-directed to this local service – so call 0300 303 3972;
  • Please note, A&E and 999 are not the best places to get help for the majority of mental health problems – call 0300 303 3972 to be directed to the best local service to support you;
  • You should still call 999 or go to A&E if you have an immediate, life-threatening emergency requiring mental or physical health assistance;
  • For non-urgent help and general wellbeing advice, the CWP website contains information and links to resources to support people with anxiety, low mood, and worries relating to the current Covid-19 pandemic www.cwp.nhs.uk

For children and young people there is also a dedicated website MyMind.org.uk



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website