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Noticeboard

IMPORTANT CORONAVIRUS ADVISORY MESSAGE FOR ALL PATIENTS - PLEASE READ
To help reduce any Coronavirus risks for patients and staff, we have made changes to our appointment booking systems with immediate effect. We will now be doing telephone triage for ALL patients who are requesting new appointments, to reduce the number of people visiting the surgery. When your call is answered, our Care Navigators will take some basic details and add you to a telephone call back list. You will be called back by a clinician who will assess your need for a face to face appointment, and book you in if needed. We are also switching the online booking system back on for telephone consultation appointments only.
Please note that we encourage appointments to be booked via the telephone or online system.
For appointments booked for today or Monday 16th March please note you will receive a text message or telephone call accordingly. If you have an appointment for Saturday 14th March please attend as normal unless you have been advised otherwise or have the symptoms outlined below.
We also offer an e-consultation service which can be accessed via https://www.withernseadoctors.co.uk/index.aspx
Please note due the expected increase in volume your waiting time may be longer than currently advertised which is a response within 24 hours, if you are wanting advice sooner then please telephone the surgery.
Dispensary will be open as normal however, please DO NOT ATTEND if you have a high temperature/fever or any cough, flu or respiratory symptoms please send a nominated person to collect on your behalf.
If you are worried you may be affected by Coronavirus, please visit https://111.nhs.uk/covid-19 or call NHS 111 for further advice. Further information can be found at https://www.nhs.uk/conditions/coronavirus-covid-19/

Safeguarding

Safeguarding Children

Under the 1989 and the 2004 Children Acts a child or young person is anyone under the age of 18 years.


Safeguarding children is the action we take to promote the welfare of all children and protect them from harm. The Practice recognises that all children have a right to protection from abuse and neglect and the Practice accepts its responsibility to safeguard the welfare of all children with whom staff may come into contact.


Click here to see the Practice’s patient leaflet on Safeguarding Children.


Please be aware that any discussions and/or procedures of an intimate nature cannot be performed in front of children for safeguarding reasons.

 

Safeguarding Adults

 

WHAT IS AN ADULT AT RISK?
The definition is wide, however no secrets guidance defines an adult at risk as anyone over the age of 18 years who may be unable to protect themselves from abuse, harm or exploitation, which may be by reason of illness, age, mental illness, disability or other types of physical or mental impairment.

 

Those at risk may live alone, be dependent on others (care homes/hospitals/day centres etc.), elderly, socially isolated or people in their own homes.

 

Please click here to see the Practice’s patient leaflet on Safeguarding Adults.

 

 

 



 
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