Patient Information



🩺 Patient Information




Referrals & Fit Notes


Referrals
For information on how referrals are made and processed, please see our Patient Referral Leaflet (available from reception).


Fit Notes (Sick Notes)
For the first 7 days of illness, patients should use self-certification as per government guidance. There is no need to see a GP during this time.


If you were recently seen in hospital and need a fit note for that problem, the GP can only issue one once the hospital letter is received.


For official guidance, visit: The Fit Note – GOV.UK





Travel Health & Flying Medication


Our practice no longer prescribes benzodiazepines (such as diazepam) or similar sedative medications for fear of flying. These medications are not appropriate for flight anxiety and can present significant health and safety risks.


Please see our Travel Health & Medication for full information and alternative fear-of-flying resources.





Your Named Accountable GP


All patients are allocated a named accountable GP in line with NHS England requirements. This GP is responsible for overseeing the coordination of your care and correspondence from other services.


You may still see any available GP or clinician at the practice for your appointments — your care is not restricted to your named GP.





Amending Your Medical Records


You have the legal right to request corrections to information in your medical records if you believe it is factually inaccurate. This is known as your Right to Rectification under the Data Protection Act 2018 and UK GDPR.


Requests can be made verbally or in writing to the practice. You may be asked to provide evidence (for example, proof of address or change of name). Corrections will be made as soon as practically possible, and no later than one month after your request.


If you disagree with a decision not to amend your record, you can ask for a note of your disagreement to be added. If you remain unhappy, you can raise a complaint through the practice’s complaints process or contact the Information Commissioner’s Office (ICO).





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