Noticeboard

Temporary Pause on Medicals

We regret to announce that due to the recent retirement of Dr McLoughlin and whilst we are in the process of inducting our new GPs, we have had no choice but to put a temporary pause on occupational and leisure related medical assessments. At present, we are hoping to begin providing these again from the beginning of June but this is still subject to change.

We sincerely apologise for the inconvenience this will cause, and recommend that anyone who needs a Medical of this nature during this timeframe seeks them out through a private hospital or other organisation. Thank you for your understanding.

Pharmacy First Initiative

For additional support in the community, ASDA pharmacy in North Hykeham have confirmed they can provide the following services and treatments:

Uncomplicated Urinary Tract Infections - non-pregnant women 16-14 years old

Shingles - 18 years old and over

Sore throat - 5 years old and over

Otitis media (ear infection) - 1-17 years old

Sinusitis - 12 years and over

Impetigo - 1 year old and over

Infected insect bites - 1 year old and over

Zero Tolerance

We operate a Zero Tolerance Policy with regard to abuse or violence towards our staff. We reserve the right to remove abusive or violent patients from the Practice List.

Complaints

We aim to offer the best service at all times. If, however, you feel it is necessary to complain regarding the treatment you have received, please ask at reception for a copy of the complaints procedure. We operate a complaints procedure within the practice and if you have any reason to make a complaint or suggestion, please contact Mrs Cook either by letter or phone. She will initiate any further action in the first instance.

Please note that all complaints should be made following the correct procedure.

Complaints procedure

 

Although we welcome helpful suggestions via the website, complaints WILL NOT be dealt with this way.



 
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