Register for online services- Accessible 24/7 to book appointments.
we have increased our online availability by 200% by increasing appointments for:
Charlotte O'Reilly -Musculoskeletal specialist practitioner - joint pain, back pain, neck pain, osteoarthritis
Rachel Dean - Practice Psychiatric Practitioner - psychiatric conditions such as depression, low mood
How to access online services:
step 1: come into the surgery with photo ID
step 2: fill in the forms to receive your username and password
step 3: Access the online platform for booking appointments and login via your username and password.
250% increase in staff answering the phone in the morning
Following your feedback in 2019 and 2020, we have now invested in new telephone systems and software and a huge number of care navigators at the practice.
The software provides daily information to the telephone HUB leaders everyday. The average waiting times for December 2020 and the first week of January 2021 is between less than 30 seconds to 12 minutes. we are also happy with the feedback that you are providing with the ongoing independent patient survey showing that you are pleased when the telephone system states your number in the queue.
please keep giving us your feedback!
mental health awareness week
With everything that is going on right now, it's more important than ever that we think about our wellbeing. Even if you are working remotely right now, Mental Health Awareness Week is still a great opportunity to share wellbeing tips and resources. Despite being physically apart right now, we can still share our personal experiences and offer each other support.
From virtual fundraising ideas to help bring your team together, and finding fun ways to pass the time, we also have a vast range of information and tips which you can share with your colleagues on how they can continue to take care of their mental health during the pandemic.
Chronic diseases peer support groups
COVID-19: guidance for the public on mental health and wellbeing
Advice and information on how to look after your mental health and wellbeing during the coronavirus (COVID-19) outbreak.
Coronavirus (COVID-19): What is social distancing?
Coronaviruses can be spread when people with the virus have close, sustained contact with people who are not infected. This typically means spending more than 15 minutes within two metres of an infected person, such as talking to someone for instance.
click the link for more information:
Coronavirus (COVID-19) – 5 things you can do to protect yourself and your community
In recent weeks cases of coronavirus (COVID-19) have been seen in an increasing number of countries across the world and we expect to continue to see more cases here in the UK over the coming days and weeks.
The UK has well-established plans to deal with outbreaks of infectious disease and everyone can play an important role in making these plans work, slowing down the spread of coronavirus.
click the link for more information:
Zero Tolerance Policy to Abuse:
Following an incident at the medical centre - We know that #coronavirus is a distressing time for us all. This message is only aimed at a small minority, but please can everyone treat and respect #NHS staff in ways they would like to be treated themselves.
NHS Doncaster CCG has zero tolerance of violence and aggression from members of the public towards NHS staff. We appreciate incidents are extremely rare and the vast majority support the NHS.
Please help us by staying at home and thank you for your continued understanding.
NHS Digital has published the shielded patients list (SPL), which is enabling partner organisations across government to support and protect those who need shielding at this time.
for more information regarding the shielding of patients please click the link below:
Son of one of our Site Managers:
Our very own superhero - the NHS 'We stay at work for you. please stay at home for us!'
Son of one of our Site Managers:
Our very own superhero - the NHS 'We stay at work for you. please stay at home for us!'
If you suspect you may have COVID-19:
- Use the 111 online coronavirus service to find out what to do next (it’s a few simple questions and then tells you what to do).
- Do not go to a GP surgery, pharmacy or hospital.
In Scotland, call your GP or NHS 24 on 111 out of hours. In Northern Ireland, call 0300 200 7885
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
The practice provides a disabled ramp and access to the waiting room and further comfortable access into the consulting rooms.
There is a toilet for disabled and wheelchair users. Should any disabled person require further assistance please ask at reception.
We are proud of our Diversity , Truly Reflecting British society today and Following languages are spoken by Clinical & Administrative staff :
5- Nigerian Pidgin
INPORTANT INFORMATION - COLD AND FLU ADVICE
Remember the Flu could be avoided by having the Flu Jab- Free if you are eligible as per yearly Government Guidelines . Ask your receptionist if you qualify
Is it a Cold or the Flu? How to Tell the Difference
It's cold and Flu season, and the simple fact is, both can make you miserable. But it can be difficult to tell the two apart.
Both colds and the flu “are respiratory illnesses, but they are caused by different viruses,” according to the Centers for Disease Control and Prevention.
Here are a few facts about colds and flus:
- Antibiotics usually don’t help with either cold or flu symptoms - but can help with subsequent bacterial infections that may develop.
- A dry, hacking cough can be a symptom of the flu, generally not a cold.
- Nausea and vomiting most frequently occur in children who have contracted the flu virus.
- A runny, stuffy nose, sneezing, and a sore throat is indicative of a cold.
- If you think you have the flu, get a flu test early. If you are tested within 24 to 48 hours and it turns out to be the flu, your doctor can prescribe you medicine that can help shorten the length of your illness.
- A fever can indicate either a cold or the flu, body temperatures are usually higher with the flu.
Here are a few simple tricks to prevent both colds and the flu:
- Stay away from people who are sick. It’s impossible to stay away from people completely, but if you can, avoid touching them or getting too close.
- Wash your hands. Especially during the winter months. You’ll also want to clean and disinfect surfaces and objects at home when someone is ill.
- Avoid touching your eyes, nose or mouth. Viruses can be spread by touching objects that have been previously touched by someone who is carrying a virus. For example, when you touch a doorknob, coffee pot, or a phone, try not to touch your eyes, nose or mouth after, because this is how the virus can enter your body.
Please see below our Chaperone Policy:
We held a fundraiser in aid of the MS society this was at our Mexborough site on Thursday 20th @ 9am - 1pm, this included a bake sale, guess the name of the teddy bear and a raffle to win a selection of Easter goodies all to raise donations for the charity.
We would like to Thank you for your support!
We held our first Fibromyalgia support group at our Askern Medical Practice on 10th February 2020. Further meetings will be held throughout the year, please feel free to join in.
Free NHS Health Checks
If you're aged between 40 - 74 years old, with no history of diabetes or heart disease, please contact the surgery to see if you are eligible. If you are, we will offer you a free NHS health check with one of our trained Health Care Assistants.
Target Development Sessions Dates - The surgery will be closed on the below dates for the afternoon for training in line with other Doncaster Practices between 12-6pm:
22nd April 2020
13th May 2020
10th June 2020
8th July 2020
16th September 2020
14th October 2020
11th Nov 2020
13th Jan 2021
10th Feb 2021
17th Mar 2021
Medical cover available on ringing the surgery.
latest Patient Participation
latest Patient Participation Group meeting- 17th December 2019
Thank you to all the patients who came to our latest PPG meeting this December. We had a fantastic turnout.
All staff training on Sepsis / Cardiac resuscitation November 2019
Urgent Flash News
Due to severe floods in South Yorkshire, particularly around Rotherham, Mexborough, Denaby, and Conisborough areas, we are aware that many of our patients are unable to attend for their appointments today.
Some of our staff who live in Sheffield and further afield have also been unable to enter the area in order to get to work. However, the practice has put our business continuity plan into place and we have a doctor on all sites dealing with emergencies. We are fulfilling booked appointments and focusing on vulnerable patients.
A member of staff has been allocated to telephone some of our most vulnerable patients within the community, particularly those who are live close to the river, to ensure they are safe.
Another member of staff has contacted the local hospitals to make sure that elective appointments are being dealt with and to inform patients of any cancellations.
We appreciate you bearing with us and we would like to thank all the staff who managed to come to work today despite the difficult circumstances, including one member of staff who visited three sites today to support members there. We will ensure our staff get home safely this evening by providing transport where necessary
Reflection on week with AMP Healthcare
I was lucky enough to be able to spend a week with the staff across medical practices in Denaby, Mexborough and Askern. This was a great opportunity to improve my understanding of primary care provision, and see the potential for primary care to tackle the challenges currently facing health care providers. I was struck by the innovative procedures and practices provided across the practices. This included seeing minor surgeries, which included the removal of moles, skin tags, and providing therapeutic injections for a variety of conditions. Minor surgery in primary care is a cost-effective way of providing patient care, and was popular with patients, providing care close to home.
The friendliness and enthusiasm of all types and seniorities of staff was especially wonderful to see. Admin staff, practice managers, GPs, practice nurses, and healthcare assistants all shared a passion for providing high quality patient care. It was helpful to see the key role admin staff play in managing the patient’s journey, helping to book or cancel patients, keeping records up to date, and directing patients to the services most applicable to them.
Particular highlights of my week included the chance to see baby immunisations, where staff were comforting and supportive of the patient and parent; and seeing the provision of cervical smears, where clinician’s sensitivity and skill ensured patients felt supported and at ease. I saw first-hand the provision of patient choice, and the personalised relationships between the patient and clinician built over many years, enabling high-quality care.
Philippa West – NHS Graduate Management Trainee
Denaby Medical Practice are proud to announce, That WE are now proud members of the GP'S for Veterans Health Network. Please contact the surgery for further information.
Denaby Staff Induction and Training 31/01/2018
November 2017 Staff Education Afternoon
December 2017 PPG Meeting
Awards At Primary Care Surgical Association- Tralee,Rep. Of Ireland 2017
Teaching Slovenian Healthcare Students On iInovations In Healthcare- February 2017
Learning And Supporting Gypsies and Travellers In The European Union - February 2017 - Maribor
Supporting A Move From Soviet Model Of Healthcare To A British Model- Almaty, Kazakhstan, Central Asia - May 2017
Setting Standards In Community Surgery In The UK On Patient Safety- Coventry- May 2017
Our Practice International Contribution In Setting Standards In Community Surgery- PCSA - Republic of Ireland - October 2017
Welcoming Kazakastan PHD Doctors- Supervising Thesis- Teaching British Healthcare
Non-Medical support for the local community
Askern medical Practice - Doctors helping students from comprehensive schools to enter medical school
The practice have been forefront for many years in supporting students from perhaps disadvantaged backgrounds who are aspiring to study medicine. We altruistically offer time, effort and coaching for the students to help them obtain a place to study medicine. The practce has got a high success rate. The intention is to bring back Doctors to work in their own areas particularly this part of South Yorkshire which is very deprived and a hard to recruit area.
Michael Clarke Aspiring Pharmacist, Work placement
In November 2016, I was lucky enough to be invited to a work placement at all three of Professor Kumar’s Surgeries. During the period I was on placement I got to observe how a vast team worked together in a tight knit community and had the opportunity to spend time with every member of this essential team that provided a wonderful service to this local community of Askern Mexborough and Conisbrough.
My time at the surgery allowed me to observe how all of the healthcare professionals worked closely to the benefit of the community providing the best healthcare possible. I feel this was of great use to me as I am personally following a career path in to pharmacy role. I am currently in my last year of A-Levels, progressing in to university in the not too distant future. This was not only a educational placement but also offered me the opportunity to witness first-hand how best to deal with patient interaction, gain individual skills thus being something I can adapt and implement as I endeavour on my pharmacy career.
While providing excellent care to the community, Mr Kumar also relieves the NHS waiting lists by offering the facility to preform minor operations at some of his practices, another great experience I got to observe. My time throughout the placement was thoroughly eye opening and the knowledge gained invaluable from the short period of time spent. It has also lead me to have a vast amount of respect for the work that goes into planning and providing the best care possible which is essential to the wider community.
I would also like to make a special mention to all the staff members, Such as the reception staff and the nurse’s that work tirelessly behind the scenes to allow for such a smooth operation to be carried out, as this would not be possible without their efforts, which also alongside the great work of professor Kumar allow for excellent care to be provided.
This work placement inspired me to follow a career path in to the medical route amongst the community. I hope that in the near future, as the pharmacy role is ever evolving, I am able to work side by side with professor Kumar again, Not only as a student but as a working healthcare professional, allowing for the continuation of his great work and dedication.
What joy it brings me to post about my two-week observership at the Mexborough and Askern Medical Practices, during my time in the UK! Having come from India, the opportunity to observe at the Medical Practices was a fantastic eye-opener to how Primary Care in the UK works.
I was thrilled to be able to sit in with the GPs and Nurse Practitioners during their consultations and get a glimpse of the types of cases that are dealt with in Primary care as well as the follow up care for the patients. I particularly enjoyed feeling comfortable enough to ask questions, both medically related and generic ones, to the medical personnel in between consultations.
The exciting hands on experience in the reception really helped me appreciate the administrative roles of staff; I got to assist with making QOF recalls, doing some coding and scanning and even helping to manage repeat prescriptions! Being present in a clinical meeting was another surreal experience that helped me understand how various issues were raised and dealt with by the team, both medical and administrative, at the practice. – The snacks provided were much enjoyed, too!
It was such a privilege to not only be observing here but also included as one of the amazing team, in the short time that I was there. I was delighted to talk about my experiences gained here, in my medical school interview and am very excited to be off to Liverpool to study medicine, in September! A huge and hearty thanks to all my lovely friends at Mexborough and Askern Medical Practices for helping me get one step closer to my dream!
(Site updated 07/01/2021)