Welcome to the Vale Practice Online
This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you.
As well as a source of information about our practice, our staff, and the services we provide, we hope you will use this website as a useful resource for other health-related information.
Have a look around our website and please do send us some feedback. We can use your thoughts to improve our online services & further develop the website to make it more useful for our patients.
Privacy notice (GDPR)
Click here for Vale Practice privacy notice
Practice data protection officer is Steve Durbin and he can be contacted via HARCCG.F4H.DPO@nhs.net
Find out why your data matters
Data Protection Impact Assessments are available upon request in writing from the practice by writing to the Practice Manager. Please note due to confidentiality and Data protection, some or all parts of the document may be redacted to safeguard individuals, businesses or other organisations from harm or identification.
Suffering from a minor illness and want some advice as quickly as possible?
Did you know that your local pharmacist can give you confidential advice and treatment if needed for a number of common illnesses without the need for an appointment with your GP?
Here are some of the conditions that your pharmacist can help you with :
- mild skin conditions, such as acne, eczema, psoriasis, impetigo, athlete's foot
- coughs and colds, including blocked nose (nasal congestion), and sore throats
- bruises, sunburn, and minor burns and scalds
- constipation and piles (haemorrhoids)
- hay fever, dry eyes and allergies (including rashes, bites and stings)
- aches and pains, including earache, headache, migraine, back pain and toothache
- vomiting, heartburn, indigestion, diarrhoea and threadworms
- period pain, thrush and cystitis
- head lice (nits)
- conjunctivitis, cold sores and mouth ulcers
- warts and verrucas
- nappy rash and teething
Would you recommend our practice to friends and family?
Please complete the Friends and Family Test by clicking the "Have your say tab" on the right-hand side of this page. Please click the survey report to see some of the latest results so far.
Need to see a GP or nurse in the evening or at the weekend?
Monday to Friday: 6:30 – 8:30pm
Saturday and Sunday: 8:00am to 8:00pm
Call the surgery or call 0330 053 9499 during the above hub opening hours to book an appointment at one of three locations. Please note opening hours will vary between hubs.
Please see the appointment tab for more information on weekend appointments.
Patient Participation Group
We have an active patient participation group which meets approximately three times a year to discuss issues which relate directly to patient health care. If you would like to be a member of the group please contact the Practice manager or PPG chair via firstname.lastname@example.org
YOU CAN NOW ORDER REPEAT PRESCRIPTIONS AND BOOK APPOINTMENTS ONLINE. YOU WILL NEED A UNIQUE PIN NUMBER TO ACCESS THIS SERVICE. PLEASE SPEAK TO ONE OF OUR RECEPTIONISTS WHO WILL BE ABLE TO HELP YOU.
You can also now view your test results online through patient online access, please speak to the receptionist so we can enable this function for you.
(Site updated 26/08/2020)