We are aware of the difficulties that some of our patients are experiencing in getting through to the practice on the telephone. We do apologise and we are working hard to resolve this with our IT/telephone supplier – NHS Midlands & Lancashire CSU
We are aware that during peak periods, for example, Monday mornings, phone lines tend to be by far the busiest.
The CSU are in the process of migrating to a new system which has additional capacity, a process which will conclude in early June.
We will keep patients up to date with this and in the meantime ask patients to bear with us, particularly during peak periods”
Reception Opening Times
Monday - Friday
8.00am - 6.00pm
Our waiting area is now open for patients attending the surgery for appointments. Please only enter the building at your appointment time as seating is limited. If all seats are taken, you will be politely asked to wait outside.
All patients entering the building must wear a facial covering (unless exempt) and use the hand sanitisers provided.
Please check yourself in at the kiosks located in the foyer and make sure you sanitise your hand before and after use.
Please make sure social distancing rules are respected at all times.
We thank you for your co-operation.
If you have new symptoms of :
- High temperature.
- A new, Continuous Cough.
- A loss of, or change to, your sense of smell or taste.
DO NOT COME DOWN TO THE SURGERY! Use the 111 online coronavirus service to find out what to do next.
Welcome to Sandy Lane Surgery
"Achieving Quality Care with Compassion and Dignity"
Established for over 40 years and with patients needs at the heart of everything we do our GP's, Practice Nurses and support staff are all committed to providing a high quality primary care service, working with you to maintain and improve your health.
We are a well regarded training practice and have GP Registrars and other Doctors working with us throughout the year. In addition to the usual medical services including health promotion, chronic disease management, immunisations, family planning, child health, antenatal and postnatal care, the practice also carries out minor surgery procedures.
Our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as OPENING HOURS and HOW TO REGISTER you will find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. You will find updated health-related information in the menu on the right hand side. Take a look at our LATEST NEWS for information updates.
Sandy Lane Surgery welcomes new patients. If you have moved into the area and wish to register at our surgery we are currently taking new patients onto our list.
Sandy Lane Surgery Values
Sandy Lane Surgery places patient care as its highest priority. We aim to apply the following values at all times:
Confidentiality
Dignity and Respect
Accurate, Timely and Responsive
Safe and Effective
Continuous Learning/Development
Open and Honest
Disabled Access
The practice has made every effort to ensure easy access to the building and toilet facilities are available for the disabled. All patient facilities are located on the ground floor of the building and part of the reception desk has been lowered to facilitate wheelchair access.
There is a loop system for the hard of hearing. Please inform our reception staff if you wish to use this.
Breast feeding and baby changing
The practice is happy to accommodate breast feeding mothers and will allocate a private room on request. Baby changing facilities are available in both the male and the female toilets.
Pharmacy
Rowlands Pharmacy is attached to the surgery and is used by the whole community.
Parking
We have a limited number of car parking spaces at the surgery, with 4 disabled parking bays. This is accessed from Sandy Lane.
Public Transport
Several bus services run close the Surgery. The closest bus stop to the Surgery is at Tesco, Leyland . There is a short path along the side of Tesco which leads towards the Surgery. It is no more than 2 minutes walking distance.
Join In
We hope you enjoy having a look around the site and familiarising yourself with some of the online features. Whatever your thoughts, be sure to let us know via our FEEDBACK, COMMENTS, SUGGESTIONS . Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Friends and Family Test
We would like to receive your feedback via the Friends and Family Test. You can follow the link on the right hand side or you can obtain a form from reception.
Guide to GP Services
This guide provides helpful information on all aspects of using GP services: from finding and choosing a practice and how to get the most out of a GP consultation to accessing health records and understanding patients 'rights and responsibilities'. Please click on the link below
Sandy Lane Surgery is proud to partner with Synexus
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(Site updated 02/06/2021)