We encourage the use of online access to book appointments and request repeat medication. This also frees up the telephone lines for other matters. Please speak to a member of reception to set the online access up for you.


For the safety of our staff and patients, we are implementing strict infection control measures. We aim to minimise footfall into the surgery premises.

Please book appointments ONLINE or BY PHONE  - do NOT visit the surgery. 

GP Appointments will be carried out by telephone or video call. You will only be called in if deemed clinically necessary by the GP.

Nurse / HCA appointments will continue for essential immunisations, dressings, cervical screening and blood tests. Face coverings are mandatory for all who have been called into the surgery premises. 


DO NOT COME TO THE SURGERY IF YOU OR ANY HOUSEHOLD MEMBER HAS HAD A FEVER OR NEW COUGH WITHIN THE PAST TWO WEEKS.

You may also find this link to UrBrum Waiting Room useful, it contains a directory of local support services in Birmingham relating to health and wellbeing. 

Patient Participation

Read about our Patient Participation Group meetings here  PPG Meeting

Please ask at reception if you would like to become a member of our active Patient Participation Group. 

Read about our most recent HEALTH PROMOTION EVENTS held  by clicking on the hyperlink

Access

The medical centre is situated in the centre of Alum Rock on Highfield Road just yards away from the junction with Alum Rock Road. The practice has its own car park to the rear of the main building for staff and patients. The access is from Gowan Road to St Kilda’s Road and the first turn on the left leads into the surgery car park. The car park remains open during surgery time and is well illuminated with CCTV camera-monitoring. Please note that  you will need to walk back out of the car park and along Gowan Road to access the main surgery entrance from the front of the building. 

 

Join In

Did you know you can book appointments and order repeat medication online? Please register for this service at reception.

We hope you enjoy having a look around the site and using some of the online features such as ordering a repeat prescription.

Let us know your thoughts via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you. 

 

You can access our Practice Information Booklet here: PRACTICE INFORMATION BOOKLET

(Site updated 26/08/2020)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordAccess Summary Care Record
 
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