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Online Services

Consult online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Patient Online Access Via Patient Access or NHS App

The practice offers patients facilities to book, view amend and cancel appointments online.

This practice also offers patients the facility to order online and view / print a list of their repeat prescriptions, medicines and appliances.

The practice offers patients facilities to view online, export or print any summary information from their records, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patients. 

Please contact reception for more information and provision of a password.

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Have Your Say

Welcome to Dr Shahs & Talpur Surgery at Hanford Health Centre


In the duration of this pandemic, the practice has cancelled online appointment booking.

Telephone consultations are in place and you may be invited to have a video consultation which requires your consent before commencing.

All prescriptions are now being sent electronically to your nominated pharmacy (EPS). Please ensure you nominate an appropriate pharmacy for prescription collection or delivery.*

We are suggesting that you obtain your online access for ordering of prescriptions. Please use either Patient Access or download the NHS App. To obtain a password and linkage key, your ID is required, again please contact reception as to how we can obtain this without you needing to present at the surgery.

*We need to bring to patient attention when selecting a nominated pharmacy to have their scripts delivered by post, that they are doing so with the understanding that postage presently may take longer!

Also, to be aware that if having any urgent medication such as antibiotics as an example, that you request the doctor issuing the medication does so to an alternative pharmacy and not a nominated one that only posts your medications as this will sufficiently delay receiving any urgent medication required.

Your Health in Safe Hands

The team are here to provide all patients with a professional and caring healthcare experience in friendly and personal surroundings. With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands.

All patients are allocated an accountable named GP. If you wish to know the name of your accountable GP, please ask at reception. Patients still have a choice of which GP they see but we do ask for continuity of care if possible.


The health centre has access for both wheelchairs and pushchairs and free onsite parking. REMEMBER TO ENTER YOUR CAR REGISTRATION WHEN USING THE CENTRE.

Join Us:

Registering is easy with on-line application forms or register at the surgery's reception. Registration is only complete when you have shown ID evidence and address verification. Before registering please check your postcode is within our practice boundary, this is under the tab new patients.

Hanford Health Centre Community Clinics

Drs Shah & Talpur is a GP Practice within Hanford Health Centre. Hanford health centre holds community clinics that are booked directly with the health centre and has a separate phone line to the practice and we cannot transfer calls across to the health centre. If you require to make an appointment for their clinics such as Phlebotomy, Podiatry... or any enquiries, you need to call Hanford Health Centre - 0300 123 0974.

Drs Shah & Talpur surgery IS NOT responsible for the booking or cancellation of blood test appointments - Phlebotomy is part of the health centre. Currently their answer machine message sounds like it is directing the caller to ring the surgery which is not correct, please do not waste your call to us and ensure you ring 0300 123 0974 for blood test appointments.



For an emergency when the surgery is closed please call 111 to be signposted to the correct out of hours service. Life threatening emergencies are 999 or A&E.

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(Site updated 26/08/2020)

Contact Details

Dr Shah & Partners

Contact Telephone

0300 123 1468
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website