All our health services are busy right now, especially our ambulance service and the emergency department team at Truro hospital.
Do you have symptoms that you are worried about? You can now use the NHS SYMPTOM CHECKER which can help signpost you to the most appropriate advice and support.
NHS SYMPTOM CHECKER FOR PATIENTS
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From 1st April 2022 the Practice will be using a new online consultation facility for non-urgent enquiries. This new services is called Patient Triage and is provided by Accurx. Please note, the eConsult facility has now been switched off.
To begin a new online consultation please click the box below.
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Did you know you know you can get help and advice by calling 111 or go online at 111.nhs.uk?
You may not need to go and wait in our busy emergency department and could be directed to a minor injury unit which will be quicker and closer to home. Only dial 999 for an ambulance in a genuine, life-threatening emergency, for example:
Chest pain / breathing difficulties / heart attack
Stroke
Severe bleeding
Severe allergic reactions
Severe burns or scalds
Serious head injuries
Major trauma such as a road traffic accident or a fall from height
If you have called for an ambulance, please do not ring again asking for a time of arrival. Only call again if:
The patient’s condition worsens or you no longer need our help.
The call handlers must prioritise speaking to the most seriously injured and unwell patients.
If you don’t think it’s a serious or life-threatening emergency:
Call your own GP. Even if you are in Cornwall on holiday, you could get a phone or video consultation with your doctor at home.
Go online at 111.nhs.uk or call 111 to get expert advice and be signposted to where you can get the best and nearest care for your needs.
Ask a pharmacist for advice – they’re experts in treating minor health issues like colds, urinary infections, stomach upsets, aches and pains.
For further information please visit NHS Kernow CCG at Cornwall & Isles of Scilly - Choose Well
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