19.7.21 PLEASE NOTE Face Coverings and COVID-19 protections are still in place in the surgery. In line with Government guidance patients are required to continue to wear a face covering in all healthcare settings. Face coverings primarily protect others, so doing so - unless exempt - is key to preventing the spread of infection
Quick guide to register NHS app: https://youtu.be/Q0SCcLtw8JA
04-Jun-2021 : Data Privacy Notice Update
This practice is supporting vital health and care planning and research by sharing your data with NHS Digital. For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research."
- This includes how you can instruct us - your GP surgery - you wish to opt out of your psuedonymised data being extracted by NHS Digital (Type-1 Opt-Out).
- It also advises how you can instruct NHS Digital if you further wish for a 'National Data Opt Out' (you need to instruct NHS Direct yourself for this. the information is all in the link above)
We have added a new section to our website to act as a reference for COVID 19 vaccination programme. Please see the area through the Self Help area on our website for this. Thank you
Changes to the way we work
The majority of medical problems continue to be triaged by a GP either by telephone or video consultation. If necessary we can then arrange a face to face appointment for you. Please do not delay seeking medical advice if you are concerned about a new or ongoing medical issue.
If you are feeling unwell and have symptoms of a high fever, breathlessness, a new cough, or a change in taste or smell, please stay at home, and avoid close contact with other people. The NHS 111 service has specific Coronovirus Pages which will guide you through what you need to do. Access these at https://111.nhs.uk/service/covid-19
This new service allows you seek help at any time of the day through an interactive website and advice pages. Please note this service is for non-urgent queries and has a turnaround of 2 working days. If you have a Patient Access account you can access this through the section called "Health Advice" or if you do not have a Patient Access account please visit https://www.online-consult.co.uk/org/harvey-group-practice
All prescriptions are being sent through Electronic Prescription Service (EPS) to your nominated pharmacy. Any prescriptions not sent through EPS will need to be collected by your pharmacy from the practice. Please obtain your medication from your nominated pharmacy and do not come to the practice to collect your prescription. If you do not have a nominated pharmacy please ask your usual pharmacy to set this up for you.
Please do not order more frequently or in larger quantities than usual. Ordering more than you currently require will create pressure on the supply of medicines. In line with national guidance we will not be increasing the amount of medication on routine prescriptions, and we will not be issuing prescriptions early. Please continue to order responsibly for the benefit of all patients.
Attending the Surgery
Please observe Social Distancing whilst you are in the surgery keeping at least 2 metres from other patients, staff and the doctor that sees you (where possible). The clinician that sees you will be wearing PPE. Please wear a face covering or mask yourself.
We hope that all patients will understand the measures that we are taking to protect patients and staff from infection.
Welcome to Harvey Group Practice
We hope our website will provide clear and concise help and give you the information you require in an easy and convenient format. It has been designed with our patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
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GDPR - General Data Protection Regulations - see Practice information for further details
As of 25th May 2018, new data protection regulations were introduced. Keeping your data safe and secure is our top priority. The changes didn't alter the way we use and protect your personal information, but it did make it easier for you to find out how we use it. There is no action that you need to take. The surgery has produced a 'Privacy Notice' to give you more information on how we use your information.
(Site updated 22/09/2021)