slide 1

econsult

Welcome to Framlingham Medical Practice

"Striving to deliver outstanding service every day"


For the benefit of our staff and your fellow patients, please continue to wear a face mask inside the surgery to prevent the spread of infection 


Please be aware all incoming and outgoing calls are recorded for training and monitoring purposes.


In April 2022......

The Practice received 6,792 inbound calls

The average queue time was 5m 39s

The main pressure on phone lines was on

Mondays, Tuesdays, Wednesdays and Thursdays 8am - 11am


Appointments Update

From 6 December the Practice is running a new system to try and meet the significant increase in demand.  If you need to be seen within the next 48 hours you will be given the choice of a timed telephone or face to face appointment with a healthcare professional working with our new ‘On the Day’ team.  If you wish to see a GP or named member of the clinical staff you can choose to book a routine appointment which may be approximately 2-3 weeks ahead.  You still have the option of completing an e-consult online via our website.


Masks

Cervical Screening Project

Cervical Screening Awareness

ce sc

NHS App

NHS app

Getting started: https://www.nhs.uk/nhs-app/nhs-app-help-and-support/getting-started-with-the-nhs-app/


COVID Precautions after Thursday 24th February

Please note that patients and staff will still be required to wear a face mask, use hand sanitisers and socially distance after Thursday 24th February.  Please see extract from the CCG website Ipswich and East Suffolk CCG > News & events > News 2022 > Sensible precautions to remain in place in health   


Online Services

To use our online service to book appointments, order medication and access your coded medical record please click on the link below.  Please note you must have registered with reception to use these services.

systmonline


Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.


Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.


Opportunities at the Surgery

Please look on our staff vacancies page (on the toolbar below)

(Site updated 16/05/2022)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website