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Welcome to Framlingham Medical Practice

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"Striving to deliver outstanding service every day"

 We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Coronavirus

Information for Returning travellers

Returning travellers

Call NHS 111, stay indoors and avoid contact with other people immediately if you’ve travelled to the UK from:

  • Hubei province in China in the last 14 days, even if you do not have symptoms
  • Iran, lockdown areas in northern Italy or special care zones in South Korea since 19 February, even if you do not have symptoms
  • other parts of mainland China or South Korea, Hong Kong, Japan, Macau, Malaysia, Singapore, Taiwan or Thailand in the last 14 days and have a cough, high temperature or shortness of breath (even if your symptoms are mild)
  • other parts of northern Italy (anywhere north of Pisa, Florence and Rimini), Cambodia, Laos, Myanmar or Vietnam since 19 February and have a cough, high temperature or shortness of breath (even if your symptoms are mild)

Do not go to a GP surgery, pharmacy or hospital.

Special care zones in South Korea:

  • Daegu
  • Cheongdo

See maps of the specified areas.

This guidance is based on the recommendations of the UK Chief Medical officers. These areas have been identified because of the volume of air travel from affected areas, understanding of other travel routes and number of reported cases. This list will be kept under review.

Read more about what you should do if you’re asked to self-isolate.

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.  

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.  

Everyone is being reminded to follow Public Health England advice to: 

  • Always carry tissues with you and use them to catch your cough or sneeze.  Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport.  Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Avoid close contact with people who are unwell

You can find the latest information and advice from Public Health England and further information is available on https://www.nhs.uk/conditions/coronavirus-covid-19/

Pharmacy2U

Pharmacy2U is NOT your local pharmacy and has nothing to do with us - click here for more information.

Seasonal Flu Vaccinations

We are now taking bookings for flu vaccinations. Please contact reception to arrange an appointment if you are eligible for a flu jab.

You are eligible for a flu vaccination if:

  • You are age 65 years or over
  • You are pregnant
  • You have a chronic disease problem such as Asthma, Diabetes, Heart, Kidney or Liver Disease, or COPD
  • You have a chronic neurological disease or immunosuppression
  • You are the main carer for an elderly or disabled person

Patient Survey 2019 - complete our patient survey on the online services page.

Online Services

To use our online service to book appointments, order medication and access your coded medical record please click on the link below.  Please note you must have registered with reception to use these services.

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Call Recording

Call recording has been introduced for all incoming and outgoing calls. This will be a great assistance for monitoring the quality of calls and for training purposes.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

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Named GP

All patients at our surgery have a named GP (usual GP) who is responsible for a patient's overall care at the Practice. If you would like to know who your named GP is, please ask during your next consultation or at reception. This will not affect patients' care and you can see any member of the clinical team of your choice.

The named GP will take lead responsibility for the co-ordination of all services and ensure their delivery where required.

(Site updated 28/02/2020)
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