Welcome to Bridge Street Medical Practice
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Please do not use Engage Consult to book appointments. If you would like to book a telephone consultation with a doctor or nurse, please contact the surgery on 01509 263018.
Bridge Street Medical practice is offering Engage Consult to help patients and carers access convenient, non-urgent medical information and advice online (from a PC, tablet or smart phone) from the comfort of your own home. It is best used for the following:
- To ask for advice about non-urgent medical problems
- To order repeat prescriptions
- To submit information that a clinician may have
asked for e.g. photos, blood pressure readings and important documents
- For any administrative queries
For medical advice, we kindly request that you give us as much detail as possible so that we are able to give you the appropriate advice.
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Appointments cause waste and loss to NHS services and contribute to difficulties for others in getting appointments please make sure you cancel your appointment if you are unable to attend.
MISSED APPOINTMENTS AT BRIDGE STREET MEDICAL PRACTICE
The total number of appointments missed in 2019 were = 1,532
The total number of appointments missed between 01/01/2020 and 01/08/2020 were = 344
The total number of appointments missed last month: 01/07/2020 -31/07/2020 was = 20
Patient Access is available 24 hours a day, 7 days a week, allowing you to access our services at your own convenience.
Our online services allows you to:
Book/cancel and re-arrange routine appointments
Change and update your personal details online
Order repeat prescriptions online
See parts of your health record, including information about medicines, vaccinations and test results.
Information on the service the practice provide
To register for online access please fill in the application form below, once the form has completed please bring this into the surgery along with photo ID and proof of address, then the reception team will issue you with a username and password.
Application form for online services
Patient participation group
Would you be interested in joining our Patient Participation Group?
This is an important partner group to the practice. The PPG is made up of patients of the practice, just like you and act as critical friends for the surgery. Currently the PPG meets about once a month to consider, discuss, inform and activate issues relation to both the Practice and the NHS nationally.
Anyone interested in becoming a member should contact reception and will be made most welcome.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Please click on the link below to read our full CQC report
(Site updated 21/09/2020)