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Welcome to Killin Medical Practice

Welcome to our surgery website where we hope you will benefit from information about our healthcare services as well as health related information. 

CORONAVIRUS (COVID-19)- Service changes and information

The following contains important information relating to the current coronavirus pandemic and how the surgery is adapting to the current situation. We would like to thank our patients for their patience and support during these difficult times.

Due to Coronavirus the practice is restricting access for the safety of our patients and staff

Do not attend the surgery unless you have been advised to do so by a health professional.

All patients attending the practice are required to have a telephone triage in the first instance so we can gather more information. 

We will aim to deal your medical needs if we can by telephone or video consultation.

If  a physical exam is required, a face to face appointment will be arranged.

Please see below for further information.


Access to services at Killin Medical Practice 

Due to Coronavirus the practice is restricting access for the safety of both patients and staff as per government guidance.

For a pre-arranged VIDEO CONSULTATION please click here now


ROUTINE APPOINTMENTS at Killin Medical Practice

  • At present it is necessary for us to suspend or significantly change the running of our routine non urgent care. Please review our website for information or contact the administrative team if you have individual concerns.

  • For other routine appointments we will no longer have initial face to face consultation without prior triage by a member of staff who will ask the reason for your appointment. This way we will be looking at the best and safest ways to meet your individual needs and requests.

  • This will mean in most cases you will be offered a telephone or video consultation. We will be making increasing use, as far as possible, of video consultations. For more information about the service access here.  To Join the virtual 'WAITING ROOM' to access a prearranged video consultation please click here 

  • If physical examination or a further examination or test is necessary at the surgery in person we will arrange a specific  time slot and provide you with information on how we receive you for your appointment at the surgery. 

  • Please do not attend if you think you may have any symptoms suggestive of coronavirus or one of your household contacts develop symptoms between times. Recontact us and we may change your appointment arrangement. 

  • It is necessary for us to restrict home visits to essential and urgent care at present.  Please contact the team as you normally would for any concern. 

ATTENDING THE SURGERY

When you attend the surgery let the reception team know you have arrived.  At present this please do so by either phoning the reception on 01567 820213 and remaining in your transport in the carpark. Or please ring the bell.  You may be directed to a particular waiting area or be asked to remain in the car park and we will call you into the surgery.

PRESCRIPTIONS AND FORMS

If you usually drop in prescriptions we ask that you use our repeat telephone prescription line or speak to the staff if it is not a usual repeat.  If you have forms you require the surgery to process please speak to the team to arrange email delivery.   Please speak to the team for post delivery of all outstanding forms that are due collection from the surgery.

If you have been asked for medical line because you have self isolated you should read the advice and decide to self isolate - you do not need a GP to confirm. You can acces an NHS Isolation note here

 

Forgotten Medication

We have the services of Davidsons Pharmacy, main street in Killin and temporary residents can obtain an emergency supply of medications from them, in addition to accessing Minor Ailments Service and the "morning after" pill - all confidentially

Additional local service information is available on our NEWS page here which will be updated regularly.

Everyone must stay at home to help stop the spread of coronavirus further information on social distancing is available here


Coronavirus (COVID-19): Check your symptoms

Symptoms of coronavirus

The most common symptoms of Coronavirus are a new continuous  cough and/or a fever/high temperature (37.8C or greater) and/or a change in/or loss of taste and smell

A new continuous cough is where you:

  • have a new cough that's lasted for an hour
  • have had 3 or more episodes of coughing in 24 hours
  • are coughing more than usual  

A high temperature is feeling hot to the touch on your chest or your back(you don't need to measure your temperature). You may feel warm, cold or shivery.

Some people will have more serious symptoms including pneumonia or difficulty breathing, which may require hospital admission.

For more information on coronavirus please click here to connect to NHS inform website

 

If you have coronavirus symptoms

If you've developed a new continuous cough and/or a fever/high temperature in the last 7 days, stay at home for 7 days from the start of your symptoms even if you think your symptoms are mild. Do not go to you GP, pharmacy or hospital please go to NHS inform website symptom checker here

  • If you live with someone who has symptoms, you'll need to stay at home for 14 days from the day the first person in the home started having symptoms
  • If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
  • If you have to stay at home together, try to keep away from each other as much as possible

Guidance for affected households click here


Only phone NHS 24 on 111 if:

If you have a medical emergency phone 999 and tell them you have corona virus symptoms.

For more information on coronavirus please click here to connect to the NHS inform website. If you can’t find the answer please call the special helpline on 0800 028 2816


COVID19 and suspected COVID19 MEDICAL ASSESSMENT

  • The Scottish Government have issued a National Directive for patients with suspected Covid19 to be managed in telephone based community Triage Hub and seen face to face in specific Clinical Assessment Centres.

  • If you are required to be seen for symptoms that are suggestive of Covid19 you will be seen by a clinician at Treatment Hub in Stirling community Hospital and it is open 0800-2000.  Overnight the service will run from Forth Valley Royal Hospital, next to the emergency department.   

  • The purpose is to work towards freeing up community GP care to enable as much usual service as possible and also to reduce the spread of infection to at contact point in the surgery. 

     


 

KEEPING YOU INFORMED OF OUR SERVICES

The situation continues to change rapidly.  Our specific service plans as they change will be displayed in and around the villages.  In Killin- on the notice board outside the surgery, the Killin News Office, Library, Newsagents and the Coop.  In Crianlarich- Londis Shop.  In Lochearnhead- Owens Shop in Lochearnhead.  In Tyndrum- Brodies Shop.  We will also post updates on the Killin Community Page on Facebook.

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. 

Parking is available and the surgery is accessible to disabled patients.

 

(Site updated 05/07/2020)
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