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Patient Online Triage Service

We are here to help!

We have now gone live with our new online consultation service-Patient Triage. This is a great way for you to contact our practice for non-urgent medical or admin requests. It is very simple to fill out so please do give it a go if you need to contact us. Although the character count is limited on the form, please try to give as much specific and concise information as possible. We really think it is easier for most people than waiting on hold to speak to a receptionist but would love to hear your feedback. If you do not have access to the internet or find it difficult to use a computer or smartphone you can call reception instead.

Click on the link below to complete the form, and we will be in touch with you as soon as possible




Welcome to Open Door Surgery

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.


Please be aware that when you register with The Open Door Surgery or Bec Family Practice our Clinical team strongly believe in the national vaccination and health care program. We expect all patients to take part in regular health checks and show 100% commitment to attend all appoints. As a patient this serves a tremendous benefit and will allow you to live life to the full, with good health.

If you do not participate in the national program and show a lack of commitment by not attending regular health checks, screenings and vaccinations etc. it makes it very difficult for us to look after you to the standard we expect as a practice.

To help us, to help you, please fully engage in your own healthcare so that we can maximise the service and care we provide to you.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Access & Parking

Wheelchair Access is available.

Parking is available but it is meter parking.

How we use your Information

Connecting your Care

(Site updated 26/04/2021)
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