Welcome to The Long Melford Practice
We are a partnership of four Doctors. We work from two modern purpose-built premises at Long Melford and Lavenham. We are pleased to also have four additional GPs on our staff.
Our Doctors are supported by a Nurse Practitioner who will see the majority of our patients requesting an urgent appointment. Our clinical team also includes three Practice Nurses and two Health Care Assistants.
PUBLIC HEALTH ENGLAND - WUHAN NOVEL CORONAVIRUS
If you have been to Wuhan, China, in the last 14 days please follow the below advice EVEN IF YOU DO NOT HAVE SYMPTOMS:
- Stay indoors and avoid contact with others
- Contact NHS 111 for advice
- DO NOT go to work, school or public areas
- Avoid visitors to your home
- Avoid using public transport or taxis
Symptoms to look out for include:
- Runny nose
- Sore throat
- Difficulty breathing
Your GP, hospital, community health, mental health and social care teams may all hold important information about your care. To date, these records have not always been easily accessed between those different services. We know that when information is made available between services in a more joined-up way, we can better meet your health and wellbeing needs.
My Care Record enables health and care professionals directly involved in your care to access information about you. For example, a doctor treating you in hospital or a nurse working in the community could view the information they need from your GP record. Access to your records is made possible by several different types of secure technology. More information can be found at www.mycarerecord.org.uk
Our Practice Manager, Nicola Whitehead welcomes your comments and suggestions and will be happy to assist with any enquiries or problems.
If you require urgent medical advice when the surgery is closed please dial 111
If the matter is life threatening please dial 999
PRACTICE CLOSURE FOR STAFF TRAINING
From 12:30 to 18:30 on Tuesday 25th February 2020 this practice will be closed for important clinical education and training purposes:
Emergency cover will be provided by the WSCCG Out of Hours Service provider.
The following services will be provided:
- A telephone triage service for all patients
- Emergency on the day appointments at Drovers House, BSE and Clements Christmas Maltings, Haverhill
- Any clinically necessary home visits
Reception, admin, drivers and clinical staff at each of the bases below to cope with the patients requiring treatment:
Haverhill Clements site, Greenfields Way
1230 – 1830
Drovers House, Bury St Edmunds
1230 – 1830
Long Melford & Lavenham Surgery
Friends and Family
Feedback June 2019
You said that the reception staff provide a cheerful and efficient service. You feel the nursing staff are lovely and offer a very good service. You said you felt the doctors were very caring. You felt that clear action is taken to address management of your diabetes.
Thank you for your kind comments. It is very encouraging to know that you feel the Practice delivers a good service.
Thank you for your comments - please do feel free to tell us of anything you feel would help us in our efforts to continue to provide you with a high quality service. We value and appreciate your input.
Other Points of Information
If you are a carer for someone please do let the Practice know
If you would like to learn more about the Practice or become more involved why don’t you come along to our Patient forum.
Our next Patient forum meeting is
DATE : To BE Confirmed
|Opening Hours: |
Weekdays 8.00 a.m. – 6.30 p.m
Weekdays: 8.30 a.m. – 1.00 p.m.
2.00 p.m.—6.30 p.m
36 Church Street
Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours.
Appointments can be made via Reception during our usual opening hours. Please note: patients cannot refer themselves to this service.
The service is staffed by local Suffolk GPs and Nurse Practitioners Bury St Edmunds and Haverhill and is an NHS service delivered by the Suffolk GP Federation.
You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).
If you require urgent medical advise when the practice is closed please dial 111.
If the matter is life-threatening please dial 999
Friends and Family Survey
If you would like to take part in this short survey for Long Melford practice please click on the link to the right. We value your views and comments, thank you.
Under the terms of the current GP contract GP practices are required to provide all patients with a named GP.
As one of our patients you have been allocated a named GP who will have overall responsibility for the care and support our surgery provides to you. You will be informed of your named GP at the ealriest appropriate opportunity.
This does not prevent you from seeing any other GP.
Your named GP will not be available at all times and if you have urgent needs you may need to see an alternative doctor.
(Site updated 03/02/2020)