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Out of Hours

Between the hours of 6.30 p.m. and 8.00 a.m. Monday – Friday and over the weekend or bank holidays please dial 111 or the surgery number (01787 378226) where your call will be diverted to the out of hours service provided by the NHS Suffolk

Test Results

All results are seen by the Doctor who ordered them. Please telephone for the result between 2.00 p.m. and 5.00 p.m. when our staff will be able to pass on the Doctor’s message to you. Please allow 3 working days for results to be available.

Telephone Advice

If you need medical advice your details will be taken and our Nurse Practitioner will phone you back later. If the matter is urgent, please advice us and it will be dealt with straight away.

Welcome to The Long Melford Practice

childconsultWe are a partnership of four Doctors. We work from two modern purpose-built premises at Long Melford and Lavenham.  We are pleased to also have four additional GPs on our staff.
Our Doctors are supported by a Nurse Practitioner who will see the majority of our patients requesting an urgent appointment. Our clinical team also includes three Practice Nurses and two Health Care Assistants.

 home hero

care record

Your GP, hospital, community health, mental health and social care teams may all hold important information about your care. To date, these records have not always been easily accessed between those different services. We know that when information is made available between services in a more joined-up way, we can better meet your health and wellbeing needs.

My Care Record enables health and care professionals directly involved in your care to access information about you. For example, a doctor treating you in hospital or a nurse working in the community could view the information they need from your GP record. Access to your records is made possible by several different types of secure technology. More information can be found at 


Our Practice Manager, Nicola Whitehead welcomes your comments and suggestions and will be happy to assist with any enquiries or problems.

If you require urgent medical advice when the surgery is closed please dial 111

If the matter is life threatening please dial 999


Tuesday 25 February 2020

Emergency cover will be provided, please telephone 111 to access these services:

  • Telephone triage
  • Face-to-face appointments at Angel Hill Surgery in Bury St Edmunds or Haverhill Clements site (Greenfields Way) of Christmas Maltings and Clements
  • Home visits

Repeat prescription requests will not be dealt with during these times so please ensure sufficient notice is given to enable your practice to provide these for you prior to practice closure dates.



Long Melford & Lavenham Surgery

Friends and Family

Feedback June 2019


You Said

You said that the reception staff provide a cheerful and efficient service. You feel the nursing staff are lovely and offer a very good service. You said you felt the doctors were very caring. You felt that clear action is taken to address management of your diabetes.


We Said

Thank you for your kind comments. It is very encouraging to know that you feel the Practice delivers a good service.


Thank you for your comments - please do feel free to tell us of anything you feel would help us in our efforts to continue to provide you with a high quality service. We value and appreciate your input.


Other Points of Information

If you are a carer for someone please do let the Practice know

Patient Forum

If you would like to learn more about the Practice or become more involved why don’t you come along to our Patient forum.


Our next Patient forum meeting is


DATE : To BE Confirmed 



 Privacy Notice

Long MelfordLavenham
Opening Hours:
Weekdays 8.00 a.m. – 6.30 p.m

Cordell Road
Long Melford
CO10 9EP

Opening Hours:
Weekdays: 8.30 a.m. – 1.00 p.m. 
                  2.00 p.m.—6.30 p.m
36 Church Street
CO10 9SA

GP+  Appointments                                                                  

Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours.

Appointments can be made via Reception during our usual opening hours. Please note: patients cannot refer themselves to this service.

The service is staffed by local Suffolk GPs and Nurse Practitioners Bury St Edmunds and Haverhill and is an NHS service delivered by the Suffolk GP Federation.

You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).

If you require urgent medical advise when the practice is closed please dial 111.
If the matter is life-threatening please dial 999



Friends and Family Survey
If you would like to take part in this short survey for Long Melford practice please click on the link to the right. We value your views and comments, thank you.
Named GP
Under the terms of the current GP contract GP practices are required to provide all patients with a named GP.
As one of our patients you have been allocated a named GP who will have overall responsibility for the care and support our surgery provides to you. You will be informed of your named GP at the ealriest appropriate opportunity.
This does not prevent you from seeing any other GP.
Your named GP will not be available at all times and if you have urgent needs you may need to see an alternative doctor. 
calendar Click Here to book/cancel your appointment online
View your Medical Record Online
Repeat prescriptions waste management

(Site updated 18/12/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website