***LATEST COVID INFORMATION ***
The Surgery is operating a telephone triage service. If you feel you need to be seen please contact the surgery via telephone and a triage call back will be arranged for you. Any routine appointments/reviews are currently being postponed. PLEASE DO NOT ATTEND THE SURGERY UNLESS ASKED TO BY A CLINICIAN.
Please do not contact the Practice if you develop COVID-19 symptoms. You can visit www.nhsinform.scot or phone the dedicated information line on 0800 028 2816. If your symptoms worsen or you cannot manage them at home please call NHS 24 on 111. If they feel you require seen they will arrange for you to attend the Helensburgh Covid Assessment Centre. PLEASE NOTE THIS IS NOT A TESTING CENTRE AND IS BY ARRANGED APPOINTMENT THROUGH NHS24 ONLY.
Anyone who is not in a "shielded" category but might still need support e.g. if you have a disability, are elderly or pregnant you can call 0800 111 4000 Monday - Friday daytime hours.
If you have a temperature or new cough then please STAY AT HOME for 7 days. Other people in the same house as you will also need to STAY AT HOME for 14 days from when your symptoms started. Self-isolation information and when to end isolation period can be found at www.nhsinform.scot/cornoavirus
All prescription requests must have a nominated pharmacy. Prescriptions SHOULD NOT be collected from the surgery.
Please order any prescriptions online, using the prescription line (673366, option 2) or post your prescription request in the post box located outside.
The phone lines are extremely busy so please be patient so we can take care of you.
PLEASE REMAIN COURTEOUS TO OUR STAFF DURING THIS CHALLENGING TIME.
OUR PRIORITY IS THE HEALTH AND SAFETY OF OUR PATIENTS AND STAFF
(Site updated 17/04/2020)