Our online booking system (Systm-Online) is available 24 hours a day, 365 days a year. Systm-Online enables you to book appointments and request repeat prescriptions and medication.
If you wish to use the online booking system you will need to register with our Reception staff. For security reasons we will need to see proof of identity in the form of either a passport or driving license, or, two other forms of written identification, for example, recent (not older than three months) domestic utility bills or bank statements showing current address, birth certificate etc. You will then be given a printout of your username and password.
Forms can be handed in on any afternoon, Monday to Friday. Registration takes up to seven working days. Please note, that following you need to have a Patient health check before you can see a GP or use the online booking system.
CLICK HERE TO ACCESS ONLINE BOOKING
Click here for NHS England guidance on GP online services
To manage your appointments online
Booking your next appointment over the internet is easy, and you can do it any time without waiting for surgery lines to open. So whether it’s the middle of the night, your lunch break at work, or even if you’re away on holiday, you can log-in and secure yourself an appointment within seconds. Click the link to the left to go to the online booking screen.
Please see ‘Appointments‘ page.
When applying for a phone call appointment online, please leave your phone number and a brief description in the comments box.
Forgotten the time of your appointment?
No longer need your phone call appointment?
Log-in to Systm-Online and cancel it.
Manage your medication online
If you find it hard to get into the centre to order your next repeat prescription, Systm-Online could make your life easier, simply log-in to Systm-Online and view a list of the medication you have been prescribed.
Online appointments are not to be used to order repeat medication with the GP.
Manage your details online
You can change your email address and phone number details using Systm-Online. Change of address must be done at reception at the surgery. Proof of address is required.
The Systm-Online service has been developed, tested and accredited by Health and Social Care Information Centre. All personal information used by Systm-Online is secure and protected. Your information is only available to the staff at your practice that have the appropriate security controls, i.e. those managing appointments and repeat prescribing.
Join Dementia Research (JDR)
JDR is a place to register your interest in participating in dementia research. Dementia affects 850,000 people in the UK. The only way to beat the condition is through research. People with dementia or memory problems, their carers and anyone who is interested can sign up. You can also sign up for someone else providing that you have their consent. Registering is the first step in becoming involved in supporting vital research studies across the nation. Register at joindementiaresearch.nihr.ac.uk, with no obligation to then take part in research studies.
Access to Medical Records
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view your GP record
If you are not already registered for GP online services please let a member of the practice team know you would like to use this service.
It’s quick, easy and secure to use. Once you have registered you can choose whether to phone or visit the surgery, or save time and go online to book your appointments, order your repeat prescription and view your GP record.