Do It Online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Our online service is called SystmOnline.  It is only available to patients already registered at our practice.

SystmOnline allows you to do the following at a time convenient to you:

  • manage appointments
  • view/request prescriptions
  • view a summary of your patient record
  • add/change contact details
  • complete surveys/questionnaires and submit them
  • Email your GP for advice - E-consultations Guidance

Note: SystmOnline is only available from within the UK. You cannot access SystmOnline from abroad.

To sign up to this service, you should ask one of our receptionists. Please note, you may be asked for proof of identity. You can do this by phone, but you will need to come into the practice to collect your user name and password.

When you have your user name and password, you can log in by clicking here https://systmonline.tpp-uk.com/

Please note, you can also order repeat prescriptions through this service. 

If you have any problems logging in, please go to:

https://systmonline.tpp-uk.com/help/help.html#Logging in

Click here to download a copy of our Online Services Instructions

SystmOnline App

SystmOnline is available as an app, which can be used on Apple devices (iPhones and iPads) and on Android devices (smart phones and tablets).  Simply click on the relevant logo on the SystmOnline login page.  It is also listed on Apple's App Store and on the Google Play Store (search for "SystmOnline") and is available to download for free.

You can also download the free SystmOnline app to your smartphone by scanning the relevant QR code below.

You can use your existing SystmOnline login details to access online services via the app.

The app provides a quick and easy way to change your contact details, order repeat prescriptions and book & cancel appointments.  Please note that the app provides only the basic functions for SystmOnline and you may need to log on via your PC for more advanced tasks.

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