GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up
Requesting Access to your Detailed Coded and Full records
You can now access your Detailed Coded records via online services. This is your full coded medical records held on our clinical IT system and does not include documents or any free-text information.
From April 2020 we are now also offering access to Full Online access. New patients registering with the practice will be offered Full Online Access to prospective information, starting from the date of their registration. Existing patients will be offered Full Online Access to prospective information and also information dating back to April 2019.
In addition to Detailed Coded access, access to full record includes free text consultation notes, test results and documents i.e clinic letters, hospital discharge letters, referral letters etc.
If you require access to your historical paper records this must be requested as a Subject Access Request to Practice Management.
In order to obtain access to your Detailed Coded or Full records online, you need to read the Access to Online Records form. This states all you need to know about accessing your record. Once this has been read and understood, if you still want to obtain access, you need to complete the attached request form. Your notes will then be checked by a member of our admin team and access will be given within 30 days.
The practice will not allow online access to detailed coded/full record information if it is deemed that it may cause physical and/or mental harm to the patient or a third party.