20th September 2021 update (including appointments and flu and covid booster vaccinations)

Covid-19 testing

Please remember that if you develop symptoms of Covid-19 you must get a PCR test at a testing centre.  The home kits should only be used if you do not have symptoms.  Please see for details.

Access to the surgery and GP appointments

Letter from our doctors regarding access to appointments

Our doors are now open. Please do not enter if you have Covid-19 symptoms, have been told to isolate or are awaiting a test result.  If you do not have an appointment, please ring the bell and wait outside, please be patient.  If you have an appointment, please enter, sanitise your hands and proceed straight to reception.  Do not arrive early for your appointment due to limited space in the waiting room.  Please wear a mask.

If you have an urgent matter if possible please call before 10am and you will receive a call back from the duty doctor.  By calling before 10am it allows the doctors to manage their workload and for our team to process any medication necessary on the same day.  Thank you.

We are very aware that some patients would like to see their GP without a telephone call first.  The doctors would also prefer this and we hope to return to this as soon as possible.  The reintroduction of face to face appointments bookable directly by patients will be introduced gradually.  These appointments take longer due to the cleaning requirements so we must balance the overall number of appointments we can provide.  We must also control the number of patients in the waiting room in order to protect our vulnerable patients. Open Access will unfortunately have to remain as telephone appointments for now.  Please be assured that our GPs are seeing every patient that needs to be seen, (in June 2021 our GPs saw 433 patients face to face and made 1695 phone calls). Please be patient while we go through this period of adjustment.  Any abuse of our staff may lead to removal from our surgery and from our registered list. 

Flu and Covid booster vaccinations 

Flu eligibility 2021/22:  everyone over 50 years old (on 31/3/2022) and everyone classed as At-risk for influenza

Covid booster eligibility - for details please see:

Our flu vaccines deliveries have changed again and some are now due on 22 September.  Once they are at the surgery we will invite approx. 500 patients to attend on Saturday 25th September.  If you have been invited by letter to attend on Wednesday 29th September, please still keep that date if you can.

Covid boosters and flu vaccinations together.  These can now be given at the same time however the covid vaccinations still require 15 minutes observation so we are unable to do these during our walk-through flu clinics.  The booster can only be given 6 months after the second dose so many patients won't be able to have their booster yet.  For this reason we will go ahead with the flu clinics so that everyone is protected as soon as possible.  Covid booster clinics will continue until at least the end of this year.

All patients over 65 years or under 65 and At-risk will be invited first by letter or text to attend a flu vaccination clinic. All those aged 50 to 65 not otherwise at risk will be invited for flu vaccination when we have received our second delivery of vaccines in mid-October, we anticipate the clinic for this age group to be held on Saturday 23rd October.

Covid vaccination status (passport)

We are unable to issue vaccination status certificates at the practice.  Please see for further information.

Proof of your vaccination status will be available on the NHSapp. The NHSapp can be downloaded from for iPhone or for android.

Alternatively you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.


Advice about Sick Notes / Fit Notes during Covid-19

If you need a medical certificate due to self-isolation, please do not call the surgery. Please visit

Parents of school age children - Guidance for parents of school children showing Coronavirus symptoms 

Staying alert and safe - Easy Read information

Updated 7 July 2021

Covid-19 Vaccinations (provided by The Vale of Evesham Primary Care Network)

Before booking your appointment please read the information leaflets here:

Covid-19 Vaccination - a guide for adults

What to expect after your Covid-19 vaccination

Covid-19 Vaccination and blood clotting

Covid-19 Vaccination - guide for women of childbearing age, currently pregnant or breastfeeding

Remember that it takes up to three weeks after vaccination for your body to build immunity.  You must continue to follow government guidelines.

You may not be able to have the vaccine if:

  • You are pregnant or planning pregnancy
  • You have a history of Severe Allergy or Anaphylaxis to any part of the vaccine or medicines
  • You have had a positive COVID swab in the last 28 days
  • You have taken part in a coronavirus vaccine trial

If any of these apply please speak to your usual GP before attending.

Booking your appointment

Please note that our Primary Care Network consists of seven surgeries across the Vale of Evesham.  Riverside Surgery in Evesham is our main vaccination site. In time we hope to provide vaccinations at Grey Gable Surgery also and these will be only the AstraZeneca vaccine due to storage criteria.  When booking please be aware that appointments may only be available at Riverside Surgery. Thank you.

Please take care to note WHERE your vaccination is taking place.

Attending your appointment


For all vaccination sites:

  • Arrive 2 minutes before your appointment time. Please do not enter early.  This will help with the flow of patients and social distancing inside and outside our buildings
  • Wear a face mask and gel your hands
  • Wear clothing which is easy to remove and expose the top of your arm
  • If you have the Pfizer/BioNTech vaccine you will wait under observation for 15 minutes following your vaccination
  • Whichever vaccine you have, you cannot drive for 15 minutes following your vaccination

Appointments at Riverside Surgery

  • Parking is in the Community Hospital Car Park and is free
  • The car park is very busy so please vacate the car park as soon as possible after 15 minutes after your vaccination

By following these guidelines we will be able to keep everyone safe and continue to run a safe and efficient service. We want to vaccinate as many people as quickly and safely as we can. Your patience and co-operation is greatly appreciated. Thank you.

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