Stevenage GP Extended Access
NHS East and North Hertfordshire Clinical Commissioning Group are looking to improve access to primary care services, including making appointments available at times that are convenient to patients through the GP Extended Access service.
The extended access service is starting in Stevenage from July 2018 and will be provided by Stevenage Health Ltd the collaborative company formed by all Stevenage practices.
What is the GP Extended Access Service?
The Extended Access Service provide routine evenings and weekend appointments with GP or Advanced Nurse Practitioner.
When are these appointments available?
Evening and weekend telephone consultations are available via the Extended Access Service:
- M-F 18.30 to 20.00,
- Sat 9.00 to 12.30 and Sun 9.00 to 12.00
Who can access these appointments?
From July 2018, patients registered with 7 GP Practices in Stevenage will be able to access the service.
How do I make an appointment?
In the first instance we would advise patients to contact their individual GP practice for more information on their extended access service and how patients can make appointments.
What can I be seen for?
A GP Extended Access appointment is exactly like an appointment at your own GP practice. The service can see babies and children.
Will I see my own GP and/or Acute Nurse Prescriber (Minor Illness Nurse)?
You will be seen by local GPs and ANPs, but it is unlikely that you will be seen by your own GP or ANP. If you would prefer to see your usual GP or practice nurse, please book an appointment with your usual practice during their normal opening hours.
Will the GP I see have access to my medical record during my appointment?
Your medical record will, with your consent, be available to the GP/ANP that sees you, to ensure that they have the information they need to give you the best possible care. Notes of your appointment will be sent back to your own GP practice to ensure that your record is up-to-date. An appointment with this service will be just like an appointment at your own GP practice. Further information about how we use your medical record is available at on the CCG website here: http://www.enhertsccg.nhs.uk/mcr
For further information on the GP Extended Access service in East and North Hertfordshire as a whole please email: engagement@enhertsccg.nhs.uk or call: 01707 685 140.