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Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.

There is separate advice about:

Symptoms and what to do

Do not leave your home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

Read general information such as:

     

    Out of Hours

    Between the hours of 6.30 p.m. and 8.00 a.m. Monday – Friday and over the weekend or bank holidays please dial 111 or the surgery number (01787 378226) where your call will be diverted to the out of hours service provided by the NHS Suffolk

    Test Results

    All results are seen by the Doctor who ordered them. Please telephone for the result between 2.00 p.m. and 5.00 p.m. when our staff will be able to pass on the Doctor’s message to you. Please allow 3 working days for results to be available.

    Telephone Advice

    If you need medical advice your details will be taken and our Nurse Practitioner will phone you back later. If the matter is urgent, please advice us and it will be dealt with straight away.

    Accessibility Statement for My Surgery Website

    This website is run by My Surgery Website. We want as many people as possible to be able to use this website. For example, that means you should be able to:

    • zoom in up to 200% without the text spilling off the screen
    • navigate most of the website using speech recognition software
    • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
    • the website is usable with Browsealoud.

    We’ve also made the website text as simple as possible to understand.

    AbilityNet has advice on making your device easier to use if you have a disability.

    How accessible this website is

    We know some parts of this website are not fully accessible:

    • video streams do not have captions
    • website not accessible via a keyboard
    • colour contrast doesn’t meet 4.5:1 ratio

    What to do if you cannot access parts of this website

    If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

    Call or email us

    Email: enquiries@mysurgerywebsite.co.uk

    Tel: 0333 433 0021

    We’ll consider your request and get back to you in 28 days.

    Reporting accessibility problems with this website

    We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

    My Surgery Website
    Indigo House
    Sussex Avenue
    Hunslet
    Leeds
    LS10 2LF

    Email: enquiries@mysurgerywebsite.co.uk

    Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

    Enforcement procedure

    The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

    Northern Ireland

    The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

    Technical information about this website’s accessibility

    My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

    This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

    Non accessible content

    The content listed below is non-accessible for the following reasons.

    Non-compliance with the accessibility regulations

    Non Unique Elements

    Not all elements on a page have a unique ID.This fails WCAG 2.1 success criterion 1.3.1 & 4.1.1 (Info and Relationships & Parsing).

    We plan to make all elements unique by September 2020.

    Input Fields

    All input fields don’t have descriptions and role attributes. This fails WCAG 2.1 success criterion 1.3.1, 3.3.2, 4.1.2 (Info and Relationships, Label or Instruction & Name, Role,Value).

    We plan a descriptions and role attributes to all input fields by September 2020.

    Content not Included in Landmarks

    Not all landmarks include content.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

    We plan to make all elements unique by September 2020.

    Labels in Forms

    Not all labels are connected to a form control.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

    We plan to make all elements unique by September 2020.

    Form Elements are not Group

    Not all form elements are grouped.This fails WCAG 2.1 success criterion 1.3.1 & 3.3.2 (Info and Relationships Label or Instructions).

    We plan to add group elements by September 2020.

    Colour Contrast

    The default colour combinations fail to meet the 4.5:1 contrast ratio.This fails WCAG 2.1 success criterion 1.4.3 (Contrast).

    We plan to add an ID by September 2020.

    No Keyboard Shortcuts

    The content is not accessible via a keyboard.This fails WCAG 2.1 success criterion 2.1.1 (Keyboard).

    We plan to keyboard access by September 2020.

    Webpage Titles

    Not all pages have titles.This fails WCAG 2.1 success criterion 2.4.2 (Page Titled).

    We plan to keyboard access by September 2020.

    Focus on Elements

    Not all elements are focused on highlight.This fails WCAG 2.1 success criterion 2.4.7 (Focus Visible).

    We plan to keyboard access by September 2020.

    Language of Page

    Language of pages has not been set.This fails WCAG 2.1 success criterion 3.1.1 (Language of Page).

    We plan to add group elements by September 2020.

    Submit Actions

    All Submit buttons don’t have the correct action type. This fails WCAG 2.1 success criterion 3.2.2 & 4.1.2 (On Input & Name, Role, Value).

    We plan to correct the button types by September 2020.

    Disproportionate burden

    Alternative Tags for Images

    Some images do not have a text alternative, so people using a screen reader can’t access the information. This fails WCAG 1.1 success criterion 1.1.1 (Non-text Content).

    My Surgery Website is a content management system and don’t control the images added by end users.

    Link Description

    Not all external link descriptions specify the link destination. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose in Context).

    My Surgery Website is a content management system and don’t control the content users add.

    iFrame Descriptions Missing

    Some iframes are missing the description. This fails WCAG 2.1 success criterion 4.1.2 (Name,Role,Value).

    My Surgery Website is a content management system and don’t control the content provided via an iframe

    Inline Styling

    Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

    My Surgery Website is a content management system and don’t control the content users add.

    Content that’s not within the scope of the accessibility regulations

    Audio Captions

    YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

    The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

    Links to Multiple Destinations

    Dropdown menus have links to multiple destinations.This fails WCAG 2.1 success criterion 2.4.4 (Link of Purpose).

    How we tested this website

    This website was last tested on 27th September 2019. The test was carried out My Surgery Website. We tested the site using the Chrome extension application ‘Site Improver Accessibility Checker’. The website also went under manual testing.

    We tested:

    Our main website platform

    • all templates
    • all default colour combinations available via the platform
    • all widgets

    This statement was prepared on 27th September 2019. It was last updated on 27th September 2019.

     
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