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IF YOU NEED MEDICAL ADVICE/HELP WHEN THE SURGERY IS CLOSED:

Dial 111 to access the Somerset Out of Hours through NHS111.

In the event of a Medical Emergency (chest pains, loss of consciousness etc.) dial 999

Remote pacing and cardiac monitoring devices – SCAM

We have received details of a particularly cruel phishing scam which is circulating at the moment and affecting people with remote pacing and cardiac monitoring devices.

A patient appears to have been the victim of an opportunistic phishing scam, and paid £167 over the telephone using his debit card to the caller.

The caller stated that his “box/equipment” was not working due to “Dust”. He was offered the opportunity to replace it and at the same time offered the option of purchasing either a five year warranty for £140 or lifetime warranty for £167. As the patient was due to have a routine remote check on his device by the Pacemaker clinic, the patient believed that the call was legitimate and therefore paid £167 to the caller. The patient and his partner were subsequently suspicious, so they called the Pacemaker clinic a few hours later to check if the problem had been fixed. The clinic explained it was not a call from the hospital or from the manufacturer of the equipment.

Clinics and device companies would never ask for personal details or charge for services.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Specialist Nurses

When requesting an appointment you may be asked if your problem is something the Nurse Specialists can deal with as they will be able to diagnose and treat your condition. They can also prescribe medication.

Nurse Specialists have completed extensive specialist training in diagnosis, examination, disease management and prescribing to enable them to see and treat patients. If you require an appointment for any of the following; sore throats, ear infections, conjunctivitis, asthma, chest infection, urine infections, vaginal infections, rashes or other common ailments, you can be seen by one of our Nurse Specialists.

We also have specialist nurses trained in the management of asthma, chronic obstructive airways disease (COPD), diabetes, coronary heart disease (CHD), family planning and kidney disease.

Ms Sandra Jenkins (f)

sandSandra Jenkins - Specialist Nurse

Nurses

We have a team of Practice Nurses. They carry out a wide range of services such as blood tests, dressings, blood pressure monitoring, ear syringing, ECGs, immunisations, family planning advice, cervical smears, menopause checks, coil checks, asthma checks, diabetes, heart disease, leg ulcer management and anti- coagulation monitoring.

They also offer advice on a wide range of health related matters including smoking cessation, diet, alcohol intake, flu vaccinations and travel advice.

Healthcare Assistants

Healthcare Assistants carry out blood pressure checks, blood tests and other routine tests. They also assist the GPs.

 
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