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General Data Protection Regulation & Privacy Notice

The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data. The regulation applies from 25 May 2018 and will apply even after the UK leaves the EU. For further details please see the Practice's Privacy Notice (under the Quick Links section opposite).


Practice Management

Cathryn Palmer (f)

Practice Manager

Cathryn Palmer is Holderness Health's Head of Human Resources.

Melanie Lyon (f)


MRPharmS Qualified in Nottingham in 2002

Melanie joined as our practice Pharmacist in 2006 and can provide advice on medication and minor ailments. If you have a medication query please direct it to Melanie in the first instance.

Leanne Beedham (f)

Operations Manager

Leanne joined the Practice in 2010 and became the assistant practice manager in 2017. As part of the Holderness Health merger Leanne became Operations Manager in 2019 managing the clerical teams and estates for Holderness Health

Samantha Potter (f)

Reception Manager

Samantha joined the Practice in 1997 and became the reception manager in 2005. She manages the reception team.


Your repeat prescriptions and dispensed prescriptions will be dealt with by our trained dispensary staff. The secretaries and office staff will deal with your letters, results of tests, referrals to hospital and the computers. Without them the system fails!


The receptionists are fully trained and have a difficult job to do. Please remember that if you are kept waiting or are asked some apparently irritating questions, this is because of our policy aimed at the smooth and safe running of the Practice. We need to ascertain the urgency of particular requests and sometimes spend longer with patients than we have allowed.

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