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Medicines Order Line (MOL)

We are now using the services of the Medicines Order Line (MOL) for our patient to order repeat medication over the phone. This is a great new service that is being provided by the CCG and manned by trained staff. This has been a huge success for other GP surgeries in the area.

This will mean that you can ring the MOL and request your repeat medication without having to come up to the surgery to request this in writing. The MOL team will issue the prescriptions and send them to your nominated pharmacy.

Patients are still able to order via SystmOnline and the website, which our Prescription Team will continue to deal with.

To order your prescriptions, please contact the Medicines Order Line on 0115 855 0260. The line is open Mon-Fri between 09:30am and 2:30pm, although these times may be subject to change.

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